Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Can not link twitch account to ESO	falkler	5	181	SpiderCultist January 2020
1 staff comment	Discussion	Customer service not responding to tickets. 8 days passed.	MujdatMurdock	22	450	MujdatMurdock January 2020
	Discussion	pricing in eso shop	huskeywalker	1	62	Alienoutlaw January 2020
	Discussion	Greymoor pricing for Ukraine	Sublustris	6	217	ChunkyCat January 2020
1 staff comment	Discussion	game not getting further than character selection	Shauriel	3	99	Shauriel January 2020
3 staff comments	Question	How did I get "Socially banned" or "Muted" if I rarely talk? Ticket#191229-004494 [Closed]	nova15	10	397	ZOS_Bill January 2020
1 staff comment	Discussion	Re Open ticket for account status.	Bosi	1	52	ZOS_Bill January 2020
1 staff comment	Discussion	Why again got email about filling Survey even before Reply from C.Service :o	Fedaygin	1	51	ZOS_Bill January 2020
1 staff comment	Question	Scammer on the LOOSE ! Ticket multiple days on waiting for agent status.	karolkark	9	333	MujdatMurdock January 2020
1 staff comment	Discussion	Moved: Undaunted Pledgemaster Bug	ZOS_Bill	0	1	ZOS_Bill January 2020
1 staff comment	Discussion	Returning player account permabanned	Chrysawis	6	288	Chrysawis January 2020
1 staff comment	Discussion	waiting on agent -4 days-	TheTwistedRune	2	73	TheTwistedRune January 2020
1 staff comment	Discussion	Waiting on agent -	Feasant	1	101	ZOS_Bill January 2020
1 staff comment	Discussion	Missing Crowns issue	StytchFingal	6	105	StochasticDecay January 2020
1 staff comment	Discussion	Is there any way to accelerate a response for ESO support?	EmrisDovahLord	11	156	deadwinston January 2020
1 staff comment	Discussion	Returning to PC	wc5b	2	52	ZOS_Bill January 2020
1 staff comment	Question	Safety / certificate warnings for Forum links via mobile	Beardimus	6	84	Nestor January 2020
1 staff comment	Discussion	Stupid Question! Disc to Digital	jazsper77	3	96	ZOS_Bill January 2020
2 staff comments	Discussion	Login and Crown issues	LBW	6	105	ZOS_Bill January 2020
1 staff comment	Discussion	Account Recovery Assistance Required	Ca.grottumeb17_ESO	2	61	ZOS_Bill January 2020
2 staff comments	Discussion	Account Suspension Inquery	Chompsy	13	228	Elsonso January 2020
1 staff comment	Discussion	Trying to come back to ESO - Account Suspended?	crimsonBZD	18	667	deadwinston January 2020
1 staff comment	Discussion	Billing issue	WulfCall	5	62	deadwinston January 2020
1 staff comment	Discussion	Why have I been muted? Why no response in over two weeks?	bealzbub	6	239	deadwinston January 2020
	Discussion	Use character name change token, can't login to character	Magus	13	197	Magus January 2020
	Discussion	Upgrade from standard Elsweyr to collector's edition?	Dahveed	5	401	Maxx7410 January 2020
	Discussion	Changing my Guild's Alliance/Faction (XBOX ONE)	DUEL	2	31	Alienoutlaw January 2020
1 staff comment	Discussion	Do Customer Support Ticket Responses Sometimes Not Get Emailed?	skyh	2	72	ZOS_Bill January 2020
1 staff comment	Discussion	Need help with my account!	Caesarion	1	81	ZOS_Bill December 2019
2 staff comments	Discussion	Account compromised	Dinobot	9	342	ZOS_Bill December 2019