Can I please get a reply to ticket 200429-004594 I have been waiting for days now!

Soulwatcher

The subject says it all, Can I please get a reply to ticket 200429-004594 I have been waiting for days now! And thank you so much in advance.

ZOS_Chiroptera

Hi @Soulwatcher, we can confirm that we've received your latest updates to your ticket and a support agent will reach out as soon as they can.

Due to the effects of COVID-19, we are experiencing higher than usual contact volume. As a result, wait times may be longer. Thank you for understanding.

Soulwatcher

I can understand you guys are busy but it's going on 10 days now. I would like an answer to my ticket. I think that I have waited long enough for my ticket to be answered. Can you please answer my ticket!