Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
	Discussion	Fixex	Tsukyme	12	298	newtinmpls February 2020
1 staff comment	Discussion	Can't Log into Support	porcelyn_dollb16_ESO	4	47	ZOS_Bill February 2020
2 staff comments	Discussion	Suspension time	fisheatsteel	5	931	ZOS_Bill February 2020
1 staff comment	Discussion	Can't figure out where to toggle off gore	HailstoSithis	5	228	xWarbrain February 2020
2 staff comments	Discussion	3 skill points spent on nothing and that can't be respecced or accessed	Mhaeric	5	226	Mhaeric February 2020
4 staff comments	Discussion	Audio settings aren't saved [Closed]	Danikat	14	1.5K	ZOS_Bill February 2020
1 staff comment	Discussion	Support site ticket submission broken.	vgabor	3	76	ZOS_Bill February 2020
1 staff comment	Discussion	Struggling with account recovery.	cptrauleb17_ESO	7	134	Taleof2Cities February 2020
1 staff comment	Discussion	Weeks with no answer about my account recovery. Please help! - #:200212-010656	alexgeb16_ESO	1	52	ZOS_Bill February 2020
1 staff comment	Discussion	Need help getting my account back	Xanslayer	2	83	ZOS_Bill February 2020
1 staff comment	Discussion	Also cant login to my account [Closed]	Drachdhar	4	159	ZOS_Bill February 2020
	Discussion	Returning player question about game chapters	wc5b	9	1.2K	Taleof2Cities February 2020
1 staff comment	Discussion	Trying to recover account. No response from support for 3 days	Arya	9	219	ZOS_Bill February 2020
2 staff comments	Discussion	Need help with a ticket - 7 days and no response.	Emathides	6	134	basit21 February 2020
1 staff comment	Discussion	[Solved] Stuck Character - Support Unable to Help (Escalation Request)	Turelus	3	81	Turelus February 2020
	Discussion	can I report someone to zos for spreading slander about me in game?	wolfbone	8	153	wolfbone February 2020
1 staff comment	Discussion	Moved: disappointed with frostbane horse	ZOS_Bill	0	1	ZOS_Bill February 2020
1 staff comment	Discussion	1 2ESO, I beg you for a second chance. 💙💚💛💜🖤 [Closed]	krayphysh	40	1.2K	ZOS_Ragnar February 2020
1 staff comment	Discussion	Can't login PS4/EU and PC/EU but ok for PS4&PC/NA	mochicake	3	57	mochicake February 2020
1 staff comment	Discussion	Dear and beloved ZOS support [a plea]	Bo0137	4	103	Sephyr February 2020
1 staff comment	Discussion	Missing Account - Staff Help Please?	IWillGuideThee	3	121	IWillGuideThee February 2020
1 staff comment	Discussion	Need help with a ticket - Cant play the game	JDXpyro	2	55	JDXpyro February 2020
1 staff comment	Discussion	Requesting follow-up response ticket from Jan. 19	byronkv_ESO	1	21	ZOS_Bill February 2020
1 staff comment	Discussion	What is the process to fix this	barney2525	6	106	barney2525 February 2020
1 staff comment	Discussion	8 days without answer on support ticket?	BambiOCR	6	84	ZOS_Bill February 2020
1 staff comment	Discussion	ESO username availability shared between platforms	rjthebarbarian	1	61	ZOS_Adrikoth January 2020
2 staff comments	Discussion	[BUG since Launch] Having to log out/in to recieve stuck mail [Closed]	Troneon	5	146	ZOS_Bill January 2020
1 staff comment	Discussion	Need some help with a ticket. 7 days and no response.	CrypticShadow	2	42	ZOS_Bill January 2020
1 staff comment	Discussion	Error 304, Account already logged in	Vyvrhel	2	95	Vyvrhel January 2020
2 staff comments	Discussion	Is there a way to get event tickets refunded for the fake banners?	FrancisCrawford	6	313	Salix_alba January 2020