Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/685477

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Secret question	Aron7	6	111	ZOS_Bill April 2020
1 staff comment	Discussion	Character Restoration Ticket Incident: 200422-009405	Destai	5	71	ZOS_Bill April 2020
1 staff comment	Question	Account recovery ticket	Vykosaa	1	62	ZOS_Bill April 2020
1 staff comment	Discussion	Requesting refund for purchase	Goodrowwilsonb14_ESO	3	351	ZOS_Bill April 2020
	Discussion	Can't log in	morneblade	11	411	Taleof2Cities April 2020
1 staff comment	Discussion	Moved: Housing Permissions keep defaulting back to "No Access" [Closed]	ZOS_Bill	0	1	ZOS_Bill April 2020
	Discussion	PS5/Xbox Series X Questions	Suddwrath	2	141	NavalOffisah April 2020
2 staff comments	Discussion	Lost access to Morrowind	SlavBiscuit	4	91	SlavBiscuit April 2020
1 staff comment	Discussion	How long does support currently take?	Detei	10	143	Detei April 2020
1 staff comment	Discussion	Account recovery ticket [Closed]	Vykosaa	1	41	ZOS_Bill April 2020
	Discussion	YOUR TICKET HAS BEEN SUBMITTED.	Berek_Bloodfang	1	51	Taleof2Cities April 2020
2 staff comments	Discussion	Changing email address ticket 200415-000891	DarknessAngel	4	64	ZOS_Bill April 2020
	Question	Greymoor Collectors Edition Upgrade	Caelena	3	171	Taleof2Cities April 2020
1 staff comment	Discussion	Payment error, no response on ticket	hexnotic	1	83	ZOS_Bill April 2020
1 staff comment	Discussion	Social ban and other things	Ogoorew	2	81	ZOS_Bill April 2020
1 staff comment	Discussion	Problem with ESO customer support. [Closed]	TheLastZendai	9	231	ZOS_FalcoYamaoka April 2020
	Discussion	Can't log in to PTS	Catinson	3	51	Chili_Pepper April 2020
1 staff comment	Discussion	Can't recover account. Help?	aularb14_ESO	13	3.2K	Elsonso April 2020
1 staff comment	Discussion	Moved: Mother's Ciannait set visual effect [Closed]	ZOS_Bill	0	1	ZOS_Bill April 2020
1 staff comment	Question	Is Anyone else missing elswyre from their account?? [Closed]	Ajaxcat	3	165	ZOS_Bill April 2020
1 staff comment	Discussion	Moved: Can we please stop the roster from jumping?! [Closed]	ZOS_Bill	0	1	ZOS_Bill April 2020
3 staff comments	Discussion	Account deleted [Closed]	Baumlaus	7	1.5K	ZOS_Bill April 2020
1 staff comment	Discussion	I keep trying to buy 1 - month ESO+ and it keeps taking my money	zombniac	2	131	ZOS_Bill April 2020
1 staff comment	Discussion	Double billed for Greymoor 200409-003807	Evergnar	2	41	ZOS_Bill April 2020
2 staff comments	Discussion	Social ban? For what? Ten-day ticket	DCorvin	4	251	ZOS_Bill April 2020
1 staff comment	Discussion	Unable to redeem key (Ticket 200416-005405)	lee.cockertonneb18_ESO	1	22	ZOS_Bill April 2020
1 staff comment	Discussion	Wrong Crown Shop Purchase	AngleZ	1	41	ZOS_Chiroptera April 2020
2 staff comments	Discussion	Stuck for a week.	JahroSluca	20	502	FlaviusPK April 2020
1 staff comment	Discussion	Moved: gifting eso plus	ZOS_Bill	0	1	ZOS_Bill April 2020
4 staff comments	Discussion	Missing crowns for almost two weeks. Support has been silent	TatersMcGee	18	519	Barakax April 2020