Maintenance for the week of March 9:
• NA megaservers for patch maintenance – March 9, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – March 9, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Social Ban	OminousThreat	2	81	OminousThreat May 2020
1 staff comment	Question	You have been suspended from the site Cant log In My Account Please Help [Closed]	johnwhittaker45	3	61	ZOS_Bill May 2020
1 staff comment	Discussion	Ticket #200419-004309	Hotdog_23	13	659	Hotdog_23 May 2020
2 staff comments	Discussion	Suspended from the site [Closed]	Derzkuy	4	185	ZOS_Bill May 2020
1 staff comment	Discussion	Social Ban AGAIN!	johnicus	5	155	johnicus May 2020
1 staff comment	Discussion	Refund for ESO Plus [Closed]	baknox04_ESO	8	422	ZOS_Bill May 2020
1 staff comment	Question	Purchasing issue (Ticket 200506-002362) [Closed]	Fairyck	7	71	ZOS_Bill May 2020
3 staff comments	Discussion	Unable to use Character (Ticket 200415-007755)	Xao	7	152	Xao May 2020
1 staff comment	Discussion	Missing All of My Crowns	PandaPantz	5	184	PandaPantz May 2020
1 staff comment	Discussion	How long does it generally take to get a refund? [Closed]	Aylasa	12	704	ZOS_Volpe May 2020
	Discussion	SOLVED: wired official xbox controller not working on PC ESO?	HailstoSithis	2	833	HailstoSithis May 2020
1 staff comment	Discussion	Purchasing Issues. Related to: Incident: 200505-009525 / Order #: XYLJECHG4Y3JFCG	Taft	1	42	ZOS_Bill May 2020
1 staff comment	Discussion	Can I please get a reply to ticket 200429-004594 I have been waiting for days now!	Soulwatcher	2	51	Soulwatcher May 2020
1 staff comment	Discussion	Ticket 200429-000516 seeking update	MasterMumen	6	41	MasterMumen May 2020
1 staff comment	Discussion	Trying to get a Refund for Greymoor Pre-Order - Ticket Number: 200425-009461	Qellian	11	230	Qellian May 2020
1 staff comment	Discussion	Ticket Response for 200502-005486	Reichedr_ESO	1	31	ZOS_Bill May 2020
2 staff comments	Discussion	Can't log into the elderscrollsonline.com account	Tyxr	3	62	ZOS_Bill May 2020
1 staff comment	Discussion	Can't Login ESO Support	Necrosepsis	2	51	Necrosepsis May 2020
1 staff comment	Discussion	changing the country listed on my account	sioniann	1	72	ZOS_Bill May 2020
1 staff comment	Discussion	About Support Ticket	MujdatMurdock	1	33	ZOS_Bill May 2020
1 staff comment	Discussion	wait time account recovery	Windsurfen112	3	63	ZOS_Bill May 2020
3 staff comments	Question	Can't login to account section of website.	nooientjie	7	185	BatmanNoodles May 2020
1 staff comment	Discussion	locked for 6 days without any notice, news, nor answer	Dzafer	10	237	Dzafer May 2020
1 staff comment	Discussion	How to get support for a game breaking issue	finn325	5	122	finn325 May 2020
1 staff comment	Discussion	social ban for friends ,why?	sol0	10	264	johnicus April 2020
1 staff comment	Discussion	Order #: K67X3YEPTLYC7NE	DrFearboat	3	83	ZOS_Chiroptera April 2020
	Discussion	DC During Crown Crate Opening	ForfiniteStories	1	25	Turelus April 2020
1 staff comment	Discussion	Can someone check my ticket please i cant play 200425-002306	TomppaaFIN	1	41	ZOS_Chiroptera April 2020
1 staff comment	Discussion	Upgrade to collectors Edition (Ticket 200422-005018)	Caelena	3	54	Caelena April 2020
1 staff comment	Discussion	Account Recovery	NStunner	2	82	NStunner April 2020