Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/685477

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Question	You have been suspended from the site Cant log In My Account Please Help [Closed]	johnwhittaker45	3	61	ZOS_Bill May 2020
1 staff comment	Discussion	Ticket #200419-004309	Hotdog_23	13	655	Hotdog_23 May 2020
2 staff comments	Discussion	Suspended from the site [Closed]	Derzkuy	4	182	ZOS_Bill May 2020
1 staff comment	Discussion	Social Ban AGAIN!	johnicus	5	151	johnicus May 2020
1 staff comment	Discussion	Refund for ESO Plus [Closed]	baknox04_ESO	8	423	ZOS_Bill May 2020
1 staff comment	Question	Purchasing issue (Ticket 200506-002362) [Closed]	Fairyck	7	71	ZOS_Bill May 2020
3 staff comments	Discussion	Unable to use Character (Ticket 200415-007755)	Xao	7	151	Xao May 2020
1 staff comment	Discussion	Missing All of My Crowns	PandaPantz	5	182	PandaPantz May 2020
1 staff comment	Discussion	How long does it generally take to get a refund? [Closed]	Aylasa	12	704	ZOS_Volpe May 2020
	Discussion	SOLVED: wired official xbox controller not working on PC ESO?	HailstoSithis	2	832	HailstoSithis May 2020
1 staff comment	Discussion	Purchasing Issues. Related to: Incident: 200505-009525 / Order #: XYLJECHG4Y3JFCG	Taft	1	41	ZOS_Bill May 2020
1 staff comment	Discussion	Can I please get a reply to ticket 200429-004594 I have been waiting for days now!	Soulwatcher	2	51	Soulwatcher May 2020
1 staff comment	Discussion	Ticket 200429-000516 seeking update	MasterMumen	6	42	MasterMumen May 2020
1 staff comment	Discussion	Trying to get a Refund for Greymoor Pre-Order - Ticket Number: 200425-009461	Qellian	11	221	Qellian May 2020
1 staff comment	Discussion	Ticket Response for 200502-005486	Reichedr_ESO	1	31	ZOS_Bill May 2020
2 staff comments	Discussion	Can't log into the elderscrollsonline.com account	Tyxr	3	61	ZOS_Bill May 2020
1 staff comment	Discussion	Can't Login ESO Support	Necrosepsis	2	52	Necrosepsis May 2020
1 staff comment	Discussion	changing the country listed on my account	sioniann	1	71	ZOS_Bill May 2020
1 staff comment	Discussion	About Support Ticket	MujdatMurdock	1	31	ZOS_Bill May 2020
1 staff comment	Discussion	wait time account recovery	Windsurfen112	3	61	ZOS_Bill May 2020
3 staff comments	Question	Can't login to account section of website.	nooientjie	7	171	BatmanNoodles May 2020
1 staff comment	Discussion	locked for 6 days without any notice, news, nor answer	Dzafer	10	231	Dzafer May 2020
1 staff comment	Discussion	How to get support for a game breaking issue	finn325	5	124	finn325 May 2020
1 staff comment	Discussion	social ban for friends ,why?	sol0	10	261	johnicus April 2020
1 staff comment	Discussion	Order #: K67X3YEPTLYC7NE	DrFearboat	3	81	ZOS_Chiroptera April 2020
	Discussion	DC During Crown Crate Opening	ForfiniteStories	1	21	Turelus April 2020
1 staff comment	Discussion	Can someone check my ticket please i cant play 200425-002306	TomppaaFIN	1	41	ZOS_Chiroptera April 2020
1 staff comment	Discussion	Upgrade to collectors Edition (Ticket 200422-005018)	Caelena	3	51	Caelena April 2020
1 staff comment	Discussion	Account Recovery	NStunner	2	81	NStunner April 2020
1 staff comment	Discussion	A friend received Social Ban in the middle of a trial	Cuingamehtar	1	101	ZOS_Chiroptera April 2020