Maintenance for the week of March 23:
• PC/Mac: No maintenance – March 23

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
883 staff comments	Discussion	1 2...98 99 How do I change username on forums	Stratti	3K	94.2K	ZOS_CouchTato March 16
3 staff comments	Discussion	1 2 Phishing Scams	ZOS_JessicaFolsom	41	15.6K	Sugram22 May 2024
3 staff comments	Discussion	Community Rules [Closed]	ZOS_Adrikoth	1	416	ZOS_Adrikoth November 2019
11 staff comments	Discussion	PLEASE READ BEFORE POSTING: Common Questions and Answers [Closed]	ZOS_Bill	9	12.2K	ZOS_Bill May 2017
	Discussion	"NO VIOLATIONS FOUND" I asked to speak to a manager or higher up. Still waiting to talk with someone	eternalshockcable	0	73	eternalshockcable March 19
	Question	Can you wear a Major Adornment with a Helmet?	EDAboii	2	45	EDAboii March 16
1 staff comment	Discussion	Account Help	christianmccownb14_ESO	8	217	ZOS_CouchTato March 16
1 staff comment	Discussion	Unresolved Crown purchases – ticket ignored for weeks	Murineen	13	308	Murineen March 16
	Discussion	is it me, or is it that something going on in the support section?	eternalshockcable	1	96	Murineen March 16
	Discussion	Can't activate code	hodgodeb17_ESO	6	257	hodgodeb17_ESO March 15
	Question	Returning Player from high isle	evious	4	56	RexyCat March 13
3 staff comments	Discussion	Social Ban	Raffazz	11	370	eternalshockcable March 13
1 staff comment	Discussion	Got Scammed	ankeor	4	177	ankeor March 12
1 staff comment	Question	Customer support response time?	fizzybeef	1	41	ZOS_CouchTato March 5
	Discussion	The Prismatic Core - "Find Aelif" part BUGGED Again!	skyh	3	53	RexyCat March 1
2 staff comments	Discussion	Not Receiving System Emails	DVBURNSII	5	143	DVBURNSII February 26
	Discussion	Ticket # 260203-003454 - 100+ Dry Run on Sash Lead - Account Flag Investigation	Haruki_Ishi	14	384	SolarRune February 23
	Discussion	Change Account Region	hodgodeb17_ESO	0	139	hodgodeb17_ESO February 20
1 staff comment	Discussion	Being Blocked by the ESO & Bethesda Support account on X(formerly Twitter) [Closed]	Lord_Archaic	1	180	ZOS_GregoryV February 17
	Discussion	Can’t get crown store gifting unlocked	Hekatia	8	261	freespirit February 17
3 staff comments	Discussion	Refund Request	TheDarkKnight0818	4	234	ZOS_CouchTato February 16
1 staff comment	Question	Gifting Ticket Not Showing Up	PsithuricTimbre	1	81	ZOS_Kraken February 11
1 staff comment	Discussion	Account restricted [Closed]	Wallar333	1	135	ZOS_Hadeostry February 5
2 staff comments	Discussion	Ticket goes unanswered for almost a week	Moonspawn	9	283	imPDA February 3
	Discussion	Account Permanently Banned Without Warning – No Access to Appeal Status or Support Response	AnnJu2811	17	711	Major_Toughness February 2
	Discussion	Dialogue text/audio mismatch - happens regurlarly since Solstice?	SirIronclad	0	15	SirIronclad January 31
1 staff comment	Discussion	HELP! Ticket for Account Ban	harvardbutterfly13ub17_ESO	3	173	harvardbutterfly13ub17_ESO January 28
1 staff comment	Discussion	How to reach Support of billing error	shadoza	11	179	freespirit January 27
	Discussion	Back to the game - cannot access account	Mathea	2	57	reazea January 27
	Discussion	Account was banned, no replies from support	Seperatist	1	206	harvardbutterfly13ub17_ESO January 26
1 staff comment	Discussion	Forgotten Security Answer and Password	sebbong	2	65	ZOS_CouchTato January 19
1 staff comment	Discussion	Cannot change the password or the security question	vivo19	2	46	ZOS_CouchTato January 19
1 staff comment	Discussion	Tech support auto-replies	AD42	4	228	ZOS_Icy January 6
1 staff comment	Discussion	No longer able to access Solstice; "Locked Content" messge.	illutian	4	403	Soarora December 2025