Maintenance for the week of August 10:
• NA megaservers for patch maintenance – August 10, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – August 10, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
893 staff comments	Discussion	1 2...99 100 How do I change username on forums	Stratti	3K	100K	ZOS_CouchTato August 6
3 staff comments	Discussion	1 2 Phishing Scams	ZOS_JessicaFolsom	41	15.7K	Sugram22 May 2024
3 staff comments	Discussion	Community Rules [Closed]	ZOS_Adrikoth	1	421	ZOS_Adrikoth November 2019
11 staff comments	Discussion	PLEASE READ BEFORE POSTING: Common Questions and Answers [Closed]	ZOS_Bill	9	12.3K	ZOS_Bill May 2017
	Discussion	Where in the World is the Sharp Rosebush Thorn?!	Sindofin	0	39	Sindofin August 9
2 staff comments	Discussion	My Account Was Mistakenly Banned for No Reason	Kser	7	442	Kser August 9
2 staff comments	Question	my friend leave game 4 month,and got permanent ban,no ban mail and blocked from logging in support	Renato90085	10	896	KuraPastoralis August 8
	Discussion	Yup, I'm stupid; bought ESO game but in wrong account and can't use it	Ulfson	1	75	LootAllTheStuff August 6
1 staff comment	Discussion	Account has been banned for over a week now with ZERO explanation	BXR_Lonestar	5	204	SilverBride August 6
	Discussion	Team-wide Social Bans	SuperMexHero	5	272	SuperMexHero August 3
1 staff comment	Discussion	Help support for a friend [Closed]	Digielf	9	285	ZOS_Icy August 1
1 staff comment	Discussion	I can`t log in [Closed]	Pajakus	6	520	ZOS_Icy July 28
	Discussion	EU to US	Mazrou	1	73	LunaFlora July 26
1 staff comment	Discussion	Two weeks without a reply...	Myyxomop	3	208	Usureki July 21
1 staff comment	Discussion	Requesting Gifting [Closed]	AmazingAlice130	4	137	ZOS_CouchTato July 21
1 staff comment	Discussion	PC NA Social Restriction – Ticket "Waiting on Agent" Since July 9	BananaS1ug	2	85	ZOS_CouchTato July 19
	Discussion	Links into ESO	Sllocsredle	1	44	Lucifer_Sam July 18
1 staff comment	Discussion	More than a week after filing an appeal, there is no response	Myyxomop	12	401	Myyxomop July 14
	Question	Challenges clarification please	TruthSeeker	2	46	TruthSeeker July 7
	Discussion	Need help with egrogious behavior that seems to be nothing done about	Djangoo	1	156	Djangoo July 6
2 staff comments	Discussion	wrongfully banned for no reason	SilentHil	3	344	ZOS_CouchTato July 1
1 staff comment	Discussion	Fell through rocks in Nchuleftingth PROBLEM RESOLVED [Closed]	SilverBride	7	157	ZOS_GregoryV June 24
1 staff comment	Discussion	Three days after appeal and still no response	Ulo	2	114	Ulo June 23
1 staff comment	Discussion	Friends steam account got hacked, ESO banned the account right away for violating CoC. [Closed]	Vilsekommen	1	206	ZOS_Hadeostry June 18
1 staff comment	Question	Could a moderator look into my friend’s ticket?	Xaenary	1	124	ZOS_CouchTato June 18
	Discussion	Can't update ESO Plus payment	praelian	2	75	The_Boggart June 17
1 staff comment	Discussion	Platform Integration & Account Verification Deadlock (Steam / ZOS) — Need CM Assistance	Gortaks	6	260	Gortaks June 17
	Discussion	Not receiving password reset email	Ulo	1	77	valenwood_vegan June 15
1 staff comment	Discussion	Account restricted with no email explanation	BXR_Lonestar	3	192	ZOS_Kraken June 5
1 staff comment	Discussion	Support refused my Gifting request ticket	fullheartcontainer	17	606	SilverBride June 2
2 staff comments	Discussion	Not Receiving System Emails	DVBURNSII	6	200	DVBURNSII May 29
1 staff comment	Discussion	Need Help with Harassment issues	dbrand001	1	205	ZOS_CouchTato May 28
2 staff comments	Discussion	Account Banned \| Ticket Update \| Ticket # 260519-002865	johngonzo	3	207	ZOS_CouchTato May 28
	Discussion	Still missing tome tokens and caches	FieryPhoenix	1	41	FieryPhoenix May 28