Maintenance for the week of August 10:
• PC/Mac: NA and EU megaservers for maintenance – August 10th, 3:00AM EDT (7:00 UTC) – 7:00AM EDT (11:00 UTC)

The Stonethorn DLC and Update 27 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
651 staff comments	Discussion	1 2...81 82 How do I change username on forums	Stratti	2.4K	62.1K	ZOS_BillE August 4
3 staff comments	Discussion	1 2 Phishing Scams	ZOS_JessicaFolsom	39	12.6K	thecursedgod June 19
3 staff comments	Discussion	Community Rules [Closed]	ZOS_Adrikoth	1	123	ZOS_Adrikoth November 2019
11 staff comments	Discussion	PLEASE READ BEFORE POSTING: Common Questions and Answers [Closed]	ZOS_BillE	9	9.2K	ZOS_BillE May 2017
1 staff comment	Discussion	Refund Request Waiting on Agent	Berchelous	1	11	ZOS_Adrikoth 1:42PM
1 staff comment	Discussion	ZOS Customer Support Please Respond	siddique	12	221	siddique 12:34PM
3 staff comments	Discussion	Suspended or Banned for no reason?? PLEASE HELP!	I_am_a_Nord	13	440	I_am_a_Nord 9:58AM
2 staff comments	Discussion	Can i have a reply	Matherios	5	65	I_am_a_Nord 12:39AM
4 staff comments	Discussion	Social ban?	kas447	22	331	I_am_a_Nord 12:25AM
2 staff comments	Discussion	Delay in responses	RedBranch	10	119	alexlalas August 7
2 staff comments	Discussion	Error 326 character locked (with no reason )	Little_Demonia	5	104	dasstig8990 August 7
	Discussion	Restricting in-game purchases	Nephthys	3	69	Nephthys August 7
2 staff comments	Discussion	Help me please.	Applesmith	8	145	ZOS_BillE August 5
1 staff comment	Discussion	Crimson Cove quest Export Business bugged? [Closed]	BergisMacBride	6	1.9K	ZOS_BillE August 5
2 staff comments	Discussion	Social ban for 2 weeks now	FiveLives	10	114	FiveLives August 5
2 staff comments	Question	Cant log on to ESO account :(	StackonClown	4	55	StackonClown August 5
1 staff comment	Discussion	Need help with account	DMuehlhausen	2	55	ZOS_BillE August 4
1 staff comment	Discussion	Moved: Stuck in combat with Naryu in vvardenfell tutorial	ZOS_BillE	0	1	ZOS_BillE August 4
1 staff comment	Discussion	Vampiric Libations items bugged [Closed]	dimensional	2	20	ZOS_BillE August 4
1 staff comment	Discussion	Did ya'll get my ticket response?	Merciful17	2	44	Merciful17 August 3
1 staff comment	Discussion	Login screens	pipelighter	4	98	ZOS_BillE August 2
1 staff comment	Discussion	Unable to leave dungeon finder que	Nytlysynz	1	26	ZOS_BillE August 2
1 staff comment	Discussion	Moved: I only get 3 people on my team in 75% of Battlegrounds	ZOS_BillE	0	1	ZOS_BillE August 1
1 staff comment	Question	How long did customer support get back to you on account recovery? [Closed]	I_am_a_Nord	1	65	ZOS_BillE August 1
1 staff comment	Discussion	Not received Infernium Dwarven Spiderling email for pet	LeglessUK	14	332	Taleof2Cities August 1
1 staff comment	Discussion	Name change token not working	grannas211	1	33	ZOS_Adrikoth August 1
1 staff comment	Discussion	Name change token not working [Closed]	grannas211	4	77	ZOS_BillE August 1
2 staff comments	Discussion	Refund Request Ticket Still Waiting On Agent [Closed]	Berchelous	5	81	ZOS_BillE July 31
1 staff comment	Discussion	clearing obsolete data [Closed]	Ekoe1954	3	150	ZOS_BillE July 31
6 staff comments	Discussion	Social Ban	DanielS4N	17	362	Muzza45 July 31
2 staff comments	Discussion	Unable to login	sh1reku	10	281	ZOS_BillE July 30
3 staff comments	Discussion	Problems linking Stadia with ESO account	SàiRusco	8	131	SàiRusco July 30
1 staff comment	Discussion	Can't login, telling me "Login Error" [Closed]	Luci0	2	40	ZOS_RachelM July 29