Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts

Maintenance for the week of January 19:
• PC/Mac: No maintenance – January 19
• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
880 staff comments	Discussion	1 2...98 99 How do I change username on forums	Stratti	2.9K	92.6K	ZOS_CouchTato January 14
3 staff comments	Discussion	1 2 Phishing Scams	ZOS_JessicaFolsom	41	15.6K	Sugram22 May 2024
3 staff comments	Discussion	Community Rules [Closed]	ZOS_Adrikoth	1	401	ZOS_Adrikoth November 2019
11 staff comments	Discussion	PLEASE READ BEFORE POSTING: Common Questions and Answers [Closed]	ZOS_Bill	9	12.1K	ZOS_Bill May 2017
	Discussion	Cannot change the password or the security question	vivo19	1	9	vivo19 January 16
1 staff comment	Discussion	Ticket goes unanswered for almost a week	Moonspawn	6	168	Moonspawn January 15
1 staff comment	Discussion	Tech support auto-replies	AD42	4	217	ZOS_Icy January 6
1 staff comment	Discussion	Not Receiving System Emails	DVBURNSII	2	75	DVBURNSII December 2025
1 staff comment	Discussion	No longer able to access Solstice; "Locked Content" messge.	illutian	4	321	Soarora December 2025
	Discussion	How to reach Support of billing error	shadoza	2	82	shadoza December 2025
1 staff comment	Discussion	Waiting on log-in ticket.	Noxy	3	61	ZOS_CouchTato December 2025
	Discussion	So, linking Steam account is one way route, won't be able to relink to another?	Ermiq	0	65	Ermiq December 2025
1 staff comment	Discussion	Amazon Prime Account Link	Taryn57	3	296	ZOS_Icy December 2025
	Discussion	ESO Store broken?	Wise_Will	0	40	Wise_Will December 2025
	Discussion	Account Suspended	Torment	15	318	Daoin December 2025
1 staff comment	Discussion	Social ban ?	Ellander	1	127	ZOS_CouchTato December 2025
2 staff comments	Discussion	1 2Please need help [Closed]	doctorosen	42	2.4K	ZOS_Hadeostry December 2025
	Discussion	Can't redeem DLC Key	SirDeLis	8	244	Ermiq December 2025
1 staff comment	Discussion	How long does it take for ESO to review a ticket?	chickenbob2	1	60	ZOS_CouchTato November 2025
3 staff comments	Discussion	Ticket goes unanswered for more than 96 hours	Moonspawn	7	458	Moonspawn November 2025
	Discussion	My account was false banned for farming materials	percept	0	103	percept November 2025
	Discussion	Account was banned, no replies from support	Seperatist	0	129	Seperatist November 2025
	Discussion	Outfitting: Unable to hide costumes hood? Help pls?	Bam_Bam	8	1K	HuHefner November 2025
1 staff comment	Discussion	Fraud or Legitimate	Thalmar	9	648	Thalmar November 2025
1 staff comment	Discussion	I would like my money back	Ttree	4	460	BlackKnight556 November 2025
2 staff comments	Discussion	Forced Name Changes [Closed]	BlackSail_123	11	2.5K	ZOS_Hadeostry November 2025
	Discussion	"Azure Regenerate" Style - Cannot Collect!?	ben_roprim	3	121	o_Primate_o November 2025
2 staff comments	Discussion	One-star support	DoofusMax	5	593	ZOS_Icy October 2025
2 staff comments	Discussion	Account Suspended for a Billing Issue.	greedshield_ESO	7	474	greedshield_ESO October 2025
1 staff comment	Discussion	Can't log into my account?	AuraoftheAzureSea	1	91	ZOS_Icy October 2025
2 staff comments	Discussion	Need help reactivating account	Shapeshift13	4	209	ZOS_CouchTato October 2025
	Discussion	Name swap	Overamera	0	85	Overamera October 2025
1 staff comment	Discussion	So so upset. Treated so badly.	Princess_Kassiopeia	4	714	ZOS_Hadeostry October 2025
2 staff comments	Discussion	My USERID was reported, and the name was changed. I'd like this fixed	Kai_Daerahn	5	439	ZOS_CouchTato October 2025