Maintenance for the week of March 16:
• PC/Mac: No maintenance – March 16
• ESO Store and Account System for maintenance – March 18, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)
Can I please get a reply to ticket 200429-004594 I have been waiting for days now!
Hi @Soulwatcher, we can confirm that we've received your latest updates to your ticket and a support agent will reach out as soon as they can.
Due to the effects of COVID-19, we are experiencing higher than usual contact volume. As a result, wait times may be longer. Thank you for understanding.
I can understand you guys are busy but it's going on 10 days now. I would like an answer to my ticket. I think that I have waited long enough for my ticket to be answered. Can you please answer my ticket!