Maintenance for the week of May 19:
• PC/Mac: No maintenance – May 19
• NA megaservers for maintenance – May 21, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – May 21, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – May 21, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC) https://forums.elderscrollsonline.com/en/discussion/677862

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Trying to come back to ESO - Account Suspended?	crimsonBZD	18	672	deadwinston January 2020
1 staff comment	Discussion	Billing issue	WulfCall	5	63	deadwinston January 2020
1 staff comment	Discussion	Why have I been muted? Why no response in over two weeks?	bealzbub	6	240	deadwinston January 2020
	Discussion	Use character name change token, can't login to character	Magus	13	198	Magus January 2020
	Discussion	Upgrade from standard Elsweyr to collector's edition?	Dahveed	5	406	Maxx7410 January 2020
	Discussion	Changing my Guild's Alliance/Faction (XBOX ONE)	DUEL	2	31	Alienoutlaw January 2020
1 staff comment	Discussion	Do Customer Support Ticket Responses Sometimes Not Get Emailed?	skyh	2	79	ZOS_Bill January 2020
1 staff comment	Discussion	Need help with my account!	Caesarion	1	81	ZOS_Bill December 2019
2 staff comments	Discussion	Account compromised	Dinobot	9	342	ZOS_Bill December 2019
	Discussion	Mastercraft Mediator Purchase error! I would like my vouchers back please.	MonkLoHan	11	175	BlackKnight556 December 2019
1 staff comment	Discussion	Scammer on the loose	Inval1d	3	217	ChunkyCat December 2019
2 staff comments	Discussion	Getting Frustrated with Support Response Delay	deadwinston	26	394	deadwinston December 2019
1 staff comment	Discussion	Weapon Switching Bug. [Closed]	christbh	15	3K	ZOS_Bill December 2019
1 staff comment	Discussion	191214-000109 ticket	KillsAllElves	1	82	ZOS_Bill December 2019
1 staff comment	Discussion	Ectoplasmic Discharge collectible - solved [Closed]	Ellorienne	3	457	ZOS_Bill December 2019
1 staff comment	Discussion	How to Report Moderator for Harassment?	khajiitNPC	14	317	Langdon64 December 2019
1 staff comment	Discussion	How to Report Moderator for Harassment? [Closed]	khajiitNPC	1	143	ZOS_GregoryV December 2019
3 staff comments	Discussion	Two tickets submitted	KillsAllElves	10	102	ZOS_Bill December 2019
	Discussion	Outdated client	sivistojko	1	44	sivistojko December 2019
1 staff comment	Discussion	My subscription disappeared from my ESO account about 5 hours after purchase.	iamstillwater	1	92	ZOS_Bill December 2019
2 staff comments	Discussion	Social Ban and Support Problem	jessilee73b14_ESO	6	221	jessilee73b14_ESO December 2019
1 staff comment	Discussion	Is Guild Finder even working? [Closed]	martinhpb16_ESO	3	101	ZOS_Bill December 2019
1 staff comment	Discussion	Delete please [Closed]	zeusy	9	198	ZOS_Bill December 2019
	Discussion	Received buy one get one sub offer, but curious how the second month is added?	iamstillwater	4	51	iamstillwater December 2019
1 staff comment	Discussion	Guild Finder is Garbage! [Closed]	vendeatha	4	194	ZOS_Bill December 2019
1 staff comment	Discussion	My friend's Earth tear Cavern and Character is either bugged or glitched. [Closed]	Akira-DarkShadows	2	53	Akira-DarkShadows December 2019
1 staff comment	Discussion	Change Username	Drakoviche	1	61	ZOS_Adrikoth December 2019
1 staff comment	Discussion	No Response from Support for an Appeal	DukeCybran	4	202	DukeCybran December 2019
1 staff comment	Discussion	Guild Finder not working since new patch [Closed]	KittyHazWares	2	87	ZOS_Bill December 2019
1 staff comment	Discussion	Forgotten password and security answer.	BlurredLamp	2	46	BlurredLamp December 2019