Maintenance for the week of July 13:
• PC/Mac: No maintenance – July 13

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Error with payment system?	Shimari977	1	31	ZOS_Bill April 2020
1 staff comment	Discussion	Unable to log in or change email	KaMiiKaZie711	1	51	ZOS_Bill April 2020
1 staff comment	Discussion	Why doesn't the support team respond to the tickets?	NStunner	4	376	Elsonso April 2020
1 staff comment	Discussion	confused by support	LastQuake	3	81	ZOS_Bill April 2020
1 staff comment	Discussion	Unable to Gift Guilds and Glory 4 DLC Mega-Pack to recipient who already owns Imperial City DLC [Closed]	zantarizb14_ESO	1	411	ZOS_RogerJ April 2020
1 staff comment	Discussion	where is the flood section ? [Closed]	Wlnamp	2	61	ZOS_Adrikoth April 2020
1 staff comment	Discussion	Weird social ban,please help!	ericshug	20	362	ericshug April 2020
1 staff comment	Discussion	Moved: Riding skill issue [Closed]	ZOS_Bill	0	1	ZOS_Bill April 2020
1 staff comment	Discussion	SLI and Launcher Questions	Seravi	2	33	Seravi April 2020
2 staff comments	Discussion	Does refund take longer than 1 week?	Regrief	6	162	etherin77 April 2020
1 staff comment	Discussion	Social ban? Send help please :)	miz0pa	2	92	ZOS_Bill April 2020
	Discussion	Ban policy	Levianna	12	2.9K	Elsonso April 2020
1 staff comment	Discussion	Permanent ban for innocent player [Closed]	LastQuake	4	202	[Deleted User] April 2020
1 staff comment	Discussion	check on a ticket	jttoanuvab14_ESO	1	52	ZOS_Bill April 2020
	Discussion	Game editions / upgrades	dwemer_cog11	1	61	Ozium April 2020
1 staff comment	Discussion	Are you able to gift Guilds and Glory pack?	ZaroktheImmortal	1	81	ZOS_Adrikoth April 2020
	Discussion	Steam	VanyelMohr	1	61	Taleof2Cities April 2020
1 staff comment	Discussion	Digital Upgrade purchased by mistake, did not realise content not the same as Standard edition.	spi	7	582	ZOS_Bill April 2020
1 staff comment	Discussion	Can't remember my Secret Answer :(	ZaiZah	1	71	ZOS_Bill April 2020
1 staff comment	Discussion	Item Disappearance	Zayvir	1	41	ZOS_Bill April 2020
1 staff comment	Discussion	Broken payment handling leading to a triple charge purchase and no ESO Plus	thisnomby	1	52	ZOS_Bill April 2020
	Discussion	Gifting Chapters?	Jedigirl07	3	1.2K	Jedigirl07 April 2020
1 staff comment	Discussion	TIcket ''Closed by costumer'' but i didn't closed it	yRaven	2	53	yRaven April 2020
	Discussion	Game License And Old Characters	Seravi	3	64	WrathOfInnos April 2020
1 staff comment	Discussion	Change account country	ivank364	4	54	ivank364 April 2020
1 staff comment	Discussion	Social Ban?	Calli_9	6	184	ZOS_Bill April 2020
1 staff comment	Discussion	Login Failed	artemlebedkoeb17_ESO	5	136	ZOS_Bill April 2020
	Discussion	Guide to Flushing Dns (Important ) for all Platforms, Latency stabilization and improvement Trick.	Thevampirenight	27	2.9K	Cathexis April 2020
1 staff comment	Discussion	How long can someone expect to wait for support to answer tickets?	VastoPenguin	9	563	Nerouyn April 2020
2 staff comments	Discussion	sent in refund ticket and still waiting to hear back [Closed]	mysteryman77	7	195	ZOS_Bill April 2020