The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!

Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
3 staff comments	Discussion	Can't set home campaign	TejasEric	5	82	ZOS_Bill June 2020
1 staff comment	Discussion	prologue quest: the coven conspiracy inaccessible. [Closed]	Eam	2	172	ZOS_Bill June 2020
3 staff comments	Discussion	Bug: Laggs/micro stutters since Greymoor patch when getting XP	Reacher	21	414	Reacher June 2020
1 staff comment	Discussion	MENDING FENCES [Closed]	ShadowWolf44	1	101	ZOS_Bill June 2020
1 staff comment	Question	Who else did not get there Vamp points back after Greymoor?	AwesomelyWicked	6	51	Taleof2Cities June 2020
5 staff comments	Question	How can I reset my ZOS account password without knowing my security question?	AwesomelyWicked	10	62	AwesomelyWicked June 2020
3 staff comments	Discussion	Fell through the floor in a Delve, cant teleport or use /stuck - still falling HELP PLEASE [Closed]	Boomie225	4	91	ZOS_Bill June 2020
1 staff comment	Discussion	Stadia: "Account Not Found" when changing zones or logging in. [Closed]	Crushbone	2	41	ZOS_Bill June 2020
1 staff comment	Discussion	Fence - Outlaws Refuge	Hawklett	3	131	ZOS_Bill June 2020
2 staff comments	Discussion	'Recurring' payments not recurring	Daiyanae	3	52	ZOS_Bill June 2020
3 staff comments	Discussion	No one can see my whispers, my chat, nothing, can't even buy from guild stores	ravenwendigo	14	373	ravenwendigo June 2020
1 staff comment	Question	How can I reset my ZOS account password without knowing my security question? [Closed]	AwesomelyWicked	3	65	ZOS_Bill June 2020
2 staff comments	Discussion	Constant DCs	Wildberryjack	4	101	ZOS_Bill June 2020
1 staff comment	Question	How long does it take for ESO staff to reply on a Ticket ?	jayantdev89rwb17_ESO	2	42	jayantdev89rwb17_ESO June 2020
4 staff comments	Discussion	Old Tower - location icon bugged? [Closed]	KriHavok	13	23.9K	ZOS_Bill June 2020
1 staff comment	Discussion	Auto Social Ban has wrongly targeted my account - Please resolve	CleverGemini	4	91	Elsonso June 2020
1 staff comment	Discussion	Please help it's going on 4 weeks of social ban	OminousThreat	2	61	ZOS_Bill June 2020
1 staff comment	Question	Help in recovering security question	Wildhalfling22	2	62	ZOS_Bill June 2020
1 staff comment	Discussion	Can you move an account from one platform to another?	One_ofMany	3	61	ZOS_Bill June 2020
2 staff comments	Discussion	How to Contact and actually Reach Support [Closed]	Majinhoju	13	7.6K	ZOS_Volpe June 2020
1 staff comment	Discussion	Problem with Guild name change.	darquen	2	32	darquen June 2020
1 staff comment	Discussion	False Purchase on Greymoor DLC	Veloce	1	32	ZOS_Adrikoth June 2020
3 staff comments	Discussion	deleting char [Closed]	Dysturbed	8	251	ZOS_Bill June 2020
4 staff comments	Discussion	Cant purchase Werewolf Skill line on character	Ilawynde	9	635	ZOS_Bill June 2020
1 staff comment	Question	Cannot log in for support ticket	oregonrob	1	31	ZOS_Adrikoth June 2020
2 staff comments	Discussion	Group finder stuck account wide	Stealthk80	6	272	Stealthk80 June 2020
2 staff comments	Discussion	Cannot log in to Support website: Login Failed [Closed]	virtus753	4	43	ZOS_Bill June 2020
1 staff comment	Discussion	Moving to Steam version	Volucer87	1	51	ZOS_Bill June 2020
1 staff comment	Discussion	Imperial race but cant craft imperial style [Closed]	Simit	7	753	ZOS_Lunar June 2020
1 staff comment	Discussion	Moved: Site language automatic detection and cookies [Closed]	ZOS_Bill	0	1	ZOS_Bill June 2020