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• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
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Social Ban
karmar2008
Soul Shriven
Social ban is going on 12-days now. I'm an officer in 2 guilds and need to send emails for events and prizes etc. I've been unable to help with any events due to this ban. Please refer to [Incident: 200606-014787] Customer Service Ticket that I submitted 12 days ago for further information. I have been replying to this ticket daily in the past week to try and get this matter dealt with Urgently - please.
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Elsonso✭✭✭✭✭
✭✭✭✭✭karmar2008 wrote: »Social ban is going on 12-days now. I'm an officer in 2 guilds and need to send emails for events and prizes etc. I've been unable to help with any events due to this ban. Please refer to [Incident: 200606-014787] Customer Service Ticket that I submitted 12 days ago for further information. I have been replying to this ticket daily in the past week to try and get this matter dealt with Urgently - please.
I think that each time you reply, it might reset you to the end of the line.
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Raisin✭✭✭✭✭
✭✭✭karmar2008 wrote: »Social ban is going on 12-days now. I'm an officer in 2 guilds and need to send emails for events and prizes etc. I've been unable to help with any events due to this ban. Please refer to [Incident: 200606-014787] Customer Service Ticket that I submitted 12 days ago for further information. I have been replying to this ticket daily in the past week to try and get this matter dealt with Urgently - please.
I think that each time you reply, it might reset you to the end of the line.
Correct.0 -
karmar2008Soul ShrivenOh boo, I did not know that. Maybe @ZOS_GinaBruno can help
My GM @mis7up said its worth a shot reaching out, fingers crossed 
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Raisin✭✭✭✭✭
✭✭✭Try @ZOS_BillE or @ZOS_Adrikoth
Gina doesn't really handle this type of stuff and I'm not sure she checks pings in here.0 -
ZOS_Chiroptera✭✭✭Hello @karmar2008, we can confirm that we have received your ticket and that it is in the correct queue. A support agent will reach out soon.
Please be aware that we are currently experiencing high contact volume. As a result, you will have a longer wait time.
Thank you for understanding.The Elder Scrolls Online - ZeniMax Online Studios
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Hi karmar. I have a question, please only anwer if you feel comfortable doing so. Do you live in Brazil? I have had several of my guild members put on a social ban in the past month and all of them have been from Brazil.0