The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!

Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Trader Change - The whole of Senchal on EU is bugged [Closed]	SantieClaws	5	321	ZOS_Bill June 2020
1 staff comment	Discussion	CORAL PATING Lead is bugged ?	samiz1	3	531	ZOS_Bill May 2020
1 staff comment	Discussion	Coral Plating	Rezdayn	7	2.9K	ZOS_Bill May 2020
1 staff comment	Discussion	Trader Swap in EU Broken again [Closed]	Titansteele	5	221	ZOS_Bill May 2020
2 staff comments	Discussion	Physical Collector's Edition	boss1dad1	3	102	ZOS_Bill May 2020
2 staff comments	Discussion	Refund request delayed more than month	Stratatasta	5	91	ZOS_Bill May 2020
1 staff comment	Discussion	Greymoor Physical CE and pre-order bonus	JStarX7	1	31	ZOS_Bill May 2020
3 staff comments	Discussion	May 29, 2020 crash and crash again	Kazren	8	231	ZOS_Bill May 2020
8 staff comments	Discussion	Question for ZOS: Greymoor Physical Collector's Ed. Arrival Date	reoskit	26	617	ZOS_Bill May 2020
1 staff comment	Discussion	Please Can You Give Me Update On My Account	buzz45	1	41	ZOS_Bill May 2020
1 staff comment	Discussion	Cannot Access purchased Greymoor chapter [Closed]	sxndino	5	531	ZOS_Bill May 2020
1 staff comment	Discussion	Refund delayed more than month [Closed]	Stratatasta	2	51	ZOS_ConnorG May 2020
1 staff comment	Discussion	Greymoor CE Physical Edition Problems	Styrlaug	6	151	Jiigen May 2020
1 staff comment	Discussion	Moved: high king [SPOILER]	ZOS_Bill	0	1	ZOS_Bill May 2020
	Discussion	Greymoor Physical Collector's Edition + Free Month	Shagreth	2	111	Shagreth May 2020
6 staff comments	Discussion	late Physical CE and Support	Raikiki	17	301	ZOS_Bill May 2020
1 staff comment	Discussion	Need help with physical collector's edition error by Best Buy	ANGEL_BtVS	2	31	ZOS_Bill May 2020
2 staff comments	Discussion	Greymoor Key for Beth Launcher But Play On Steam??	xtLanc3r	3	172	ZOS_Adrikoth May 2020
	Discussion	Are there game masters in ESO?	Cosa	5	82	Zer0_CooL May 2020
1 staff comment	Discussion	Forum can't correctly save my logged in status	Alexium	3	53	Alexium May 2020
1 staff comment	Discussion	New account or new game?	harvb	3	62	harvb May 2020
1 staff comment	Discussion	Unable to Log in to Game (Ticket:200526-012324)	Xao	2	71	ZOS_Bill May 2020
3 staff comments	Discussion	Accidentally left my guild	ToxicVenomGaming	8	341	ZOS_Bill May 2020
3 staff comments	Discussion	Ticket shows I got temporary entitlement, but unable to access Greymoor	raught19ub17_ESO	5	122	ZOS_Bill May 2020
1 staff comment	Discussion	Unable to login to the damned support site! [Closed]	MrGrim	2	51	ZOS_Bill May 2020
	Discussion	Insanely long loading screens	phileunderx2	2	81	Dojohoda May 2020
2 staff comments	Discussion	Change of username error/issue [Closed]	Korax	7	293	ZOS_Bill May 2020
2 staff comments	Discussion	Can't Play Greymoor with the key that was granted, Content Locked	Esmaralda	2	136	ZOS_Bill May 2020
2 staff comments	Discussion	Unable to activate Greymoor Physical CE	dlukman	10	282	dlukman May 2020
2 staff comments	Discussion	Greymoor CE from Amazon delayed? [Closed]	Esmaralda	4	192	ZOS_Bill May 2020