Account suspended ?

Illaoi

Hello everyone.

The problem started on the afternoon from the last monday (06/07)
So basically last monday I was playing normally and took a break after a few hours and when tried to log back I was getting error message
When I tried to enter in the website the message appear "You have been suspended from the website" The problem is I didn't received any message for which reason i got suspended
I created a ticket on the right location about "Account suspension" but I dont receive any confirmation since the problem happened
The only reason I think can be was because i was puting "WTB > Item" but I was putting every 4 to 5 minutes, so i guess is not a "Spam" right ?

The problem is I'm losing the event, and also the gold earning because of the event(Crafting gear and selling)
I was almost taking my "Idrik Mount" but nowadays seems to be impossible, only in the next event unfortunately.
Ticket number :
#:200706-008870

ZOS_Chiroptera

Hi @Illaoi, we have received your ticket and it is in the right place. A support agent will reach out to you soon.

Please be advised that we are currently experiencing high contact volumes and, as a result, wait times will be longer.

Thank you for understanding.