Maintenance for the week of February 17:
• PC/Mac: No maintenance – February 17
• PC/Mac: NA and EU megaservers for maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• ESO Store and Account System for maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/673215

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
3 staff comments	Discussion	Account deleted [Closed]	Baumlaus	7	1.5K	ZOS_Bill April 2020
1 staff comment	Discussion	I keep trying to buy 1 - month ESO+ and it keeps taking my money	zombniac	2	135	ZOS_Bill April 2020
1 staff comment	Discussion	Double billed for Greymoor 200409-003807	Evergnar	2	46	ZOS_Bill April 2020
2 staff comments	Discussion	Social ban? For what? Ten-day ticket	DCorvin	4	250	ZOS_Bill April 2020
1 staff comment	Discussion	Unable to redeem key (Ticket 200416-005405)	lee.cockertonneb18_ESO	1	21	ZOS_Bill April 2020
1 staff comment	Discussion	Wrong Crown Shop Purchase	AngleZ	1	42	ZOS_Chiroptera April 2020
2 staff comments	Discussion	Stuck for a week.	JahroSluca	20	506	FlaviusPK April 2020
1 staff comment	Discussion	Moved: gifting eso plus	ZOS_Bill	0	1	ZOS_Bill April 2020
4 staff comments	Discussion	Missing crowns for almost two weeks. Support has been silent	TatersMcGee	18	480	Barakax April 2020
1 staff comment	Discussion	Error with payment system?	Shimari977	1	31	ZOS_Bill April 2020
1 staff comment	Discussion	Unable to log in or change email	KaMiiKaZie711	1	52	ZOS_Bill April 2020
1 staff comment	Discussion	Why doesn't the support team respond to the tickets?	NStunner	4	358	Elsonso April 2020
1 staff comment	Discussion	confused by support	LastQuake	3	82	ZOS_Bill April 2020
1 staff comment	Discussion	Unable to Gift Guilds and Glory 4 DLC Mega-Pack to recipient who already owns Imperial City DLC [Closed]	zantarizb14_ESO	1	411	ZOS_RogerJ April 2020
1 staff comment	Discussion	where is the flood section ? [Closed]	Wlnamp	2	62	ZOS_Adrikoth April 2020
1 staff comment	Discussion	Weird social ban,please help!	ericshug	20	358	ericshug April 2020
1 staff comment	Discussion	Moved: Riding skill issue [Closed]	ZOS_Bill	0	1	ZOS_Bill April 2020
1 staff comment	Discussion	SLI and Launcher Questions	Seravi	2	32	Seravi April 2020
2 staff comments	Discussion	Does refund take longer than 1 week?	Regrief	6	162	etherin77 April 2020
1 staff comment	Discussion	Social ban? Send help please :)	miz0pa	2	98	ZOS_Bill April 2020
	Discussion	Ban policy	Levianna	12	2.4K	Elsonso April 2020
1 staff comment	Discussion	Permanent ban for innocent player [Closed]	LastQuake	4	201	[Deleted User] April 2020
1 staff comment	Discussion	check on a ticket	jttoanuvab14_ESO	1	54	ZOS_Bill April 2020
	Discussion	Game editions / upgrades	dwemer_cog11	1	64	Ozium April 2020
1 staff comment	Discussion	Are you able to gift Guilds and Glory pack?	ZaroktheImmortal	1	85	ZOS_Adrikoth April 2020
	Discussion	Steam	VanyelMohr	1	62	Taleof2Cities April 2020
1 staff comment	Discussion	Digital Upgrade purchased by mistake, did not realise content not the same as Standard edition.	spi	7	589	ZOS_Bill April 2020
1 staff comment	Discussion	Can't remember my Secret Answer :(	ZaiZah	1	74	ZOS_Bill April 2020
1 staff comment	Discussion	Item Disappearance	Zayvir	1	42	ZOS_Bill April 2020
1 staff comment	Discussion	Broken payment handling leading to a triple charge purchase and no ESO Plus	thisnomby	1	51	ZOS_Bill April 2020