Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/685477

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
	Discussion	Being Overcharged for SIX Years	ForkstabberChick	12	491	ForkstabberChick May 2020
2 staff comments	Discussion	still no Refund after a month	Skunkkie420	5	212	Skunkkie420 May 2020
1 staff comment	Discussion	Collector's edition	kirk_lewis_ESO	3	141	ZOS_Bill May 2020
1 staff comment	Discussion	Physical Edition CE not shipping, options for accessing Greymoor?	FatalDarkness	3	91	ZOS_Bill May 2020
1 staff comment	Discussion	Unable to submit ticket regarding pre-purchased Greymoor Physical CE	Salmeyna	4	104	Salmeyna May 2020
2 staff comments	Discussion	Credit card declined?	Amohn	3	212	ZOS_Bill May 2020
2 staff comments	Discussion	Password reset #:200523-003854 [Closed]	AresPL	6	111	ZOS_Bill May 2020
1 staff comment	Discussion	Charge-Back On MY Account- Account disabled Help Need To Pay Back Need Invoice	buzz45	1	142	ZOS_Bill May 2020
1 staff comment	Discussion	Moved: Request [Closed]	ZOS_Bill	0	1	ZOS_Bill May 2020
3 staff comments	Discussion	Over two weeks and 5 tickets still no resolution to Crown Store problem [Closed]	Brick1984	15	553	ZOS_Bill May 2020
1 staff comment	Discussion	Social Ban [Closed]	Alabull	11	432	ZOS_Bill May 2020
1 staff comment	Discussion	error 201 pc/na repair didnt work	Iarao	1	21	ZOS_Adrikoth May 2020
1 staff comment	Discussion	First Social Ban [Closed]	Alabull	1	81	Psiion May 2020
1 staff comment	Discussion	error 301 can't log in	EdmondDontes	3	41	ZOS_Adrikoth May 2020
3 staff comments	Discussion	Returning player needs help with logging into account [Closed]	Coolbits	5	91	ZOS_Bill May 2020
1 staff comment	Discussion	Amazon Delaying shipments or out of stock [Closed]	DMuehlhausen	15	984	ZOS_Bill May 2020
1 staff comment	Discussion	How to post screenshots? [Closed]	Auldjohn	9	351	ZOS_Volpe May 2020
	Discussion	What chapter versions to choose for purchase	rumaineb16_ESO	3	51	Taleof2Cities May 2020
	Discussion	I don't see pre-orders bonuses in Greymoor tab in-game.	Mattys04	2	92	Taleof2Cities May 2020
1 staff comment	Discussion	waiting for ticket respond	Pita_Deadrisc	2	52	ZOS_Bill May 2020
1 staff comment	Discussion	Is the Greymoor Physical CE even going to ship? [Closed]	UrQuan	17	581	ZOS_Bill May 2020
1 staff comment	Discussion	Moved: Stuck in non-existent group, Can’t que for grouped content. [Closed]	ZOS_Bill	0	1	ZOS_Bill May 2020
1 staff comment	Discussion	Digital version of Greymoor	Artemiisia	2	71	Artemiisia May 2020
1 staff comment	Discussion	Waiting for solution	ChuckAV	1	36	ZOS_Adrikoth May 2020
	Discussion	How do I reach my support tickets again?	Wuuffyy	2	41	Wuuffyy May 2020
1 staff comment	Discussion	Greymoor ce from amazon	kirk_lewis_ESO	7	337	ZOS_Bill May 2020
1 staff comment	Discussion	Crashing to desktop	Williamaire	3	51	Williamaire May 2020
1 staff comment	Discussion	Switching my pre-order of Greymour DLC from regular to collectors - is this possible?	kichwas	1	21	ZOS_Bill May 2020
1 staff comment	Discussion	Need help regarding ticket 200516-006885 (Payment & Greymoor Update Purchase Issue)	LordPeter	1	31	ZOS_Adrikoth May 2020
1 staff comment	Discussion	Banned Again	Amilla_Silverline	8	271	SammiSakura May 2020