Maintenance for the week of November 25:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
2 staff comments	Discussion	Can't Play Greymoor with the key that was granted, Content Locked	Esmaralda	2	139	ZOS_Bill May 2020
2 staff comments	Discussion	Unable to activate Greymoor Physical CE	dlukman	10	288	dlukman May 2020
2 staff comments	Discussion	Greymoor CE from Amazon delayed? [Closed]	Esmaralda	4	190	ZOS_Bill May 2020
	Discussion	Being Overcharged for SIX Years	ForkstabberChick	12	493	ForkstabberChick May 2020
2 staff comments	Discussion	still no Refund after a month	Skunkkie420	5	218	Skunkkie420 May 2020
1 staff comment	Discussion	Collector's edition	kirk_lewis_ESO	3	148	ZOS_Bill May 2020
1 staff comment	Discussion	Physical Edition CE not shipping, options for accessing Greymoor?	FatalDarkness	3	95	ZOS_Bill May 2020
1 staff comment	Discussion	Unable to submit ticket regarding pre-purchased Greymoor Physical CE	Salmeyna	4	101	Salmeyna May 2020
2 staff comments	Discussion	Credit card declined?	Amohn	3	198	ZOS_Bill May 2020
2 staff comments	Discussion	Password reset #:200523-003854 [Closed]	AresPL	6	114	ZOS_Bill May 2020
1 staff comment	Discussion	Charge-Back On MY Account- Account disabled Help Need To Pay Back Need Invoice	buzz45	1	136	ZOS_Bill May 2020
1 staff comment	Discussion	Moved: Request [Closed]	ZOS_Bill	0	1	ZOS_Bill May 2020
3 staff comments	Discussion	Over two weeks and 5 tickets still no resolution to Crown Store problem [Closed]	Brick1984	15	556	ZOS_Bill May 2020
1 staff comment	Discussion	Social Ban [Closed]	Alabull	11	431	ZOS_Bill May 2020
1 staff comment	Discussion	error 201 pc/na repair didnt work	Iarao	1	22	ZOS_Adrikoth May 2020
1 staff comment	Discussion	First Social Ban [Closed]	Alabull	1	83	Psiion May 2020
1 staff comment	Discussion	error 301 can't log in	EdmondDontes	3	44	ZOS_Adrikoth May 2020
3 staff comments	Discussion	Returning player needs help with logging into account [Closed]	Coolbits	5	100	ZOS_Bill May 2020
1 staff comment	Discussion	Amazon Delaying shipments or out of stock [Closed]	DMuehlhausen	15	985	ZOS_Bill May 2020
1 staff comment	Discussion	How to post screenshots? [Closed]	Auldjohn	9	351	ZOS_Volpe May 2020
	Discussion	What chapter versions to choose for purchase	rumaineb16_ESO	3	53	Taleof2Cities May 2020
	Discussion	I don't see pre-orders bonuses in Greymoor tab in-game.	Mattys04	2	95	Taleof2Cities May 2020
1 staff comment	Discussion	waiting for ticket respond	Pita_Deadrisc	2	43	ZOS_Bill May 2020
1 staff comment	Discussion	Is the Greymoor Physical CE even going to ship? [Closed]	UrQuan	17	585	ZOS_Bill May 2020
1 staff comment	Discussion	Moved: Stuck in non-existent group, Can’t que for grouped content. [Closed]	ZOS_Bill	0	1	ZOS_Bill May 2020
1 staff comment	Discussion	Digital version of Greymoor	Artemiisia	2	73	Artemiisia May 2020
1 staff comment	Discussion	Waiting for solution	ChuckAV	1	35	ZOS_Adrikoth May 2020
	Discussion	How do I reach my support tickets again?	Wuuffyy	2	41	Wuuffyy May 2020
1 staff comment	Discussion	Greymoor ce from amazon	kirk_lewis_ESO	7	337	ZOS_Bill May 2020
1 staff comment	Discussion	Crashing to desktop	Williamaire	3	51	Williamaire May 2020