The Elder Scrolls Online

Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Question Reference # 200711-002427

Leave a Reply
Elite
Elite
✭✭
I forgot my Secret Question and i cant acces my accounts. Can i get some help please?
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Hey there @Elite we can confirm that your ticket has been received and a support agent will reach out as soon as possible.

    Thank you for your patience, as we are currently experiencing high contact volumes due to the impact of COVID-19 and you may experience increased waiting times when contacting Customer Support.
    The Elder Scrolls Online - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Elite
    Elite
    ✭✭
    Thank you @ZOS_Adrikoth Please take a look at this one also. Same problem. I have two accounts that i cant acces. More info there. Thanks a lot.


    Your Ticket Has Been Submitted

    Thank you for submitting your ticket. Your reference #:200711-003868
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Hey @Elite we can confirm that your ticket #200711-003868 has been received as well.
    Edited by ZOS_Adrikoth on July 11, 2020 2:47PM
    The Elder Scrolls Online - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Elite
    Elite
    ✭✭
    @ZOS_Adrikoth finally. ive remembered the SW and ive unlocked my accounts. tickets can be closed. :tired_face::smile:
Sign In or Register to comment.