Maintenance for the week of February 17:
• PC/Mac: No maintenance – February 17
• PC/Mac: NA and EU megaservers for maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• ESO Store and Account System for maintenance – February 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/673215

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	TIcket ''Closed by costumer'' but i didn't closed it	yRaven	2	54	yRaven April 2020
	Discussion	Game License And Old Characters	Seravi	3	66	WrathOfInnos April 2020
1 staff comment	Discussion	Change account country	ivank364	4	56	ivank364 April 2020
1 staff comment	Discussion	Social Ban?	Calli_9	6	182	ZOS_Bill April 2020
1 staff comment	Discussion	Login Failed	artemlebedkoeb17_ESO	5	137	ZOS_Bill April 2020
	Discussion	Guide to Flushing Dns (Important ) for all Platforms, Latency stabilization and improvement Trick.	Thevampirenight	27	2.6K	Cathexis April 2020
1 staff comment	Discussion	How long can someone expect to wait for support to answer tickets?	VastoPenguin	9	552	Nerouyn April 2020
2 staff comments	Discussion	sent in refund ticket and still waiting to hear back [Closed]	mysteryman77	7	177	ZOS_Bill April 2020
1 staff comment	Discussion	No Greymoor Preorder for for console?	Lab3360	9	213	Veinblood1965 April 2020
	Discussion	Does Purchasing Greymoor give me access to the Base Game now?	Aithne_Onik	2	110	Aithne_Onik April 2020
	Discussion	Bethnikh- Main story NPC missing.	Tapio75	5	351	Sir.Daniel April 2020
2 staff comments	Discussion	I just bought Elsywher and I still don't have it.	darlene_june_ESO	6	106	ZOS_Bill April 2020
1 staff comment	Discussion	Bought Elsweyr, took my money BUT did not get product	Hyldran0	4	137	ZOS_Bill April 2020
1 staff comment	Discussion	2 tickets waiting on agent after 4 and 5 days. [Closed]	VastoPenguin	2	65	ZOS_Bill April 2020
2 staff comments	Discussion	Fake Social Ban [Closed]	Diablolend	13	271	ZOS_RogerJ April 2020
1 staff comment	Question	How do I recover my old account after not logging in on ps4	RedRoomGaming	3	105	ZOS_Chiroptera April 2020
1 staff comment	Discussion	Just bought the game, wont let me make an account.	Silverzp	5	1.4K	Silverzp April 2020
1 staff comment	Discussion	8 days with critical bug waiting for agent...	maxtherox	5	164	maxtherox April 2020
1 staff comment	Discussion	Resetting Progress	G_Dogg	2	42	ZOS_Bill April 2020
1 staff comment	Discussion	Just trying to change email I can't get into	MoonFluff	1	32	ZOS_Bill April 2020
	Discussion	unsubscribe/unwatch thread?	Daenyres	2	43	Daenyres April 2020
2 staff comments	Discussion	Help please urgent: Can you change your ' forums account email?	Recent	11	168	ZOS_Bill April 2020
	Discussion	Steaem Account	kh3ldareb17_ESO	1	43	Royaji April 2020
1 staff comment	Discussion	Friend Unable to Change In-Game UserID	Zilophos	2	77	ZOS_Chiroptera April 2020
1 staff comment	Discussion	Next gen consoles	Fermian	4	112	Fermian April 2020
	Discussion	[NA][PC] Character is stuck and in game unstuck features are not working	Avengous	1	22	Taleof2Cities April 2020
2 staff comments	Discussion	Can’t log in PC NA non steam	dRudE	8	157	dRudE April 2020
2 staff comments	Discussion	Changing my account's country of residence & currency [Closed]	Sioryn	6	669	ZOS_Bill April 2020
2 staff comments	Discussion	Forced Handle and Character Names Change That I've Been Using Since 2014 [Closed]	Fleshsuit	2	237	[Deleted User] April 2020
1 staff comment	Question	Does zos even read the customer support tickets they get sent?	PTTE	4	101	yRaven April 2020