Changing password because unable to login

Celephantsylvius_Bornasfinmo · June 2020

Hi there,

Has anyone else had this problem in the past week and a half? I've been randomly ejected from the server twice recently and I was unable to login back in (account inactive etc blah blah)...I had to change the password twice to get back into the game, but even changing it doesn't work sometimes and I have to force quit the game for it to work again.

Annoying and bizarre.

ZOS_Bill · June 2020

@Youyouz06

If this happens again, try switching megaservers to see if this is isolated to one server or if it happens on both.

Celephantsylvius_Bornasfinmo · June 2020

@ZOS_BillE, Thank you Bille,

It happened just again now. I had to force quit the game to get it to take my password (I didn't change it this time) it worked and I'm in...but it seems to be a reoccurring bug now.

ZOS_Bill · June 2020

@Youyouz06

How often is this issue happening?

Is there anything in game that may be triggering this?

Celephantsylvius_Bornasfinmo · June 2020

I have no idea. It just randomly happens sometimes. I'll try and force quit everytime now if it does instead of changing the password..I don't think the password is the issue. I've checked my gold balance...nothing has been taken so it's not hacking I believe.

Celephantsylvius_Bornasfinmo · June 2020

ps : It's happened 3 times now in about a month and a half.

Taleof2Cities · June 2020

Just confirming, @Youyouz06 ... are all your out-of-date add-ons turned off?

Celephantsylvius_Bornasfinmo · June 2020

Yes and I keep my addons updated.