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Error 326 character locked (with no reason )

Little_Demonia
Little_Demonia
Soul Shriven
i was doing some quests when the game stopped and said " error 307 booted from server " and then when i log back and tried to log into my character i got this " error 306 character locked " .
-So no reason to get locked

but is the only character that i have that issue, pls help me // ticket 200716-009611

(btw, how much time takes to get an answer ?)
Edited by Little_Demonia on July 17, 2020 1:03AM
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Greetings @Little_Demonia

    We can confirm that your ticket is in the right place, and a support agent will respond to your latest reply as soon as possible.

    Thank you for your patience, as we are currently experiencing high contact volumes due to the impact of COVID-19 and you may experience increased waiting times when contacting Customer Support.
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  • Little_Demonia
    Little_Demonia
    Soul Shriven
    geez no answer yet
  • Little_Demonia
    Little_Demonia
    Soul Shriven
    Greetings @Little_Demonia

    We can confirm that your ticket is in the right place, and a support agent will respond to your latest reply as soon as possible.

    Thank you for your patience, as we are currently experiencing high contact volumes due to the impact of COVID-19 and you may experience increased waiting times when contacting Customer Support.

    yay finally got it unlocked, but i wanna know the reason why
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Hey there @Little_Demonia

    Glad to hear that this got resolved for you. To follow up for more information, please reply to our latest response to your ticket. This way, the proper team can look into this further for you.

    Edited by ZOS_Adrikoth on August 7, 2020 12:49PM
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  • dasstig8990
    dasstig8990
    Soul Shriven
    Hey @ZOS_Adrikoth , could I get you to check on ticket number 200729-006087 please? Although it's not urgent, I had originally submitted it on July 29 and have received a few responses. I made my last response Tuesday evening and have not heard back yet, although it says my ticket was opened and modified Wednesday Aug 5 nothing was ever said on either end, and I just didn't want it to be placed at the bottom of the que again without ever responding to it. Thank you!
  • ZOS_BillE
    ZOS_BillE
    admin
    @dasstig8990

    Please check your forum inbox for an update on your current ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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