The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!

Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Need help	matthew1121	4	71	matthew1121 August 2020
1 staff comment	Discussion	Targeted Harassment [Closed]	Cryptor	8	181	ZOS_ConnorG August 2020
1 staff comment	Discussion	ZOS Customer Support Please Respond	siddique	12	281	siddique August 2020
1 staff comment	Discussion	Restricting in-game purchases [Closed]	Nephthys	4	111	ZOS_Bill August 2020
2 staff comments	Discussion	Help me please.	Applesmith	8	193	ZOS_Bill August 2020
1 staff comment	Discussion	Crimson Cove quest Export Business bugged? [Closed]	BergisMacBride	6	3.1K	ZOS_Bill August 2020
2 staff comments	Discussion	Social ban for 2 weeks now	FiveLives	10	161	FiveLives August 2020
2 staff comments	Question	Cant log on to ESO account :(	StackonClown	4	91	StackonClown August 2020
1 staff comment	Discussion	Need help with account	DMuehlhausen	2	61	ZOS_Bill August 2020
1 staff comment	Discussion	Moved: Stuck in combat with Naryu in vvardenfell tutorial	ZOS_Bill	0	1	ZOS_Bill August 2020
1 staff comment	Discussion	Vampiric Libations items bugged [Closed]	dimensional	2	31	ZOS_Bill August 2020
1 staff comment	Discussion	Did ya'll get my ticket response?	Merciful17	2	41	Merciful17 August 2020
1 staff comment	Discussion	Login screens	pipelighter	4	111	ZOS_Bill August 2020
1 staff comment	Discussion	Unable to leave dungeon finder que	Nytlysynz	1	21	ZOS_Bill August 2020
1 staff comment	Discussion	Moved: I only get 3 people on my team in 75% of Battlegrounds	ZOS_Bill	0	1	ZOS_Bill August 2020
1 staff comment	Question	How long did customer support get back to you on account recovery? [Closed]	I_am_a_Nord	1	83	ZOS_Bill August 2020
1 staff comment	Discussion	Not received Infernium Dwarven Spiderling email for pet	LeglessUK	14	472	Taleof2Cities August 2020
1 staff comment	Discussion	Name change token not working	grannas211	1	51	ZOS_Adrikoth August 2020
1 staff comment	Discussion	Name change token not working [Closed]	grannas211	4	73	ZOS_Bill August 2020
2 staff comments	Discussion	Refund Request Ticket Still Waiting On Agent [Closed]	Berchelous	5	111	ZOS_Bill July 2020
1 staff comment	Discussion	clearing obsolete data [Closed]	Ekoe1954	3	324	ZOS_Bill July 2020
2 staff comments	Discussion	Unable to login	sh1reku	10	324	ZOS_Bill July 2020
3 staff comments	Discussion	Problems linking Stadia with ESO account	SàiRusco	8	283	SàiRusco July 2020
1 staff comment	Discussion	Can't login, telling me "Login Error" [Closed]	Luci0	2	51	ZOS_Lunar July 2020
1 staff comment	Discussion	Is this a glitch or a bot??	Starfyrez	1	62	ZOS_Bill July 2020
1 staff comment	Discussion	As a Guild Master, how do I handle this	Anony_Mouse	11	329	DarcyMardin July 2020
2 staff comments	Discussion	Not receiving Access Code email [Closed]	Maudso	3	54	ZOS_Bill July 2020
1 staff comment	Discussion	Login Problem On Website - Unable To Login	Sumoku	4	61	Taleof2Cities July 2020
1 staff comment	Discussion	your access to the site has been temporarily restricted. Who had that?	Trampler	2	151	Reverb July 2020
1 staff comment	Discussion	Haven't been able to login to my main character for over a week	_DeathPK	6	191	ZOS_Bill July 2020