Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Fencing items broken [Closed]	Metal10957	1	41	ZOS_Bill June 2020
1 staff comment	Discussion	Question About Ticket ( 200616-008594 )	icedcoffee	1	24	ZOS_Chiroptera June 2020
1 staff comment	Discussion	My ticket: 200619-011942	Guzman14	4	51	Guzman14 June 2020
1 staff comment	Question	Guild ownership accidental giveup	electrorys	2	47	ZOS_Bill June 2020
2 staff comments	Discussion	Changing password because unable to login	Celephantsylvius_Bornasfinmo	7	66	Celephantsylvius_Bornasfinmo June 2020
3 staff comments	Discussion	Can't set home campaign	TejasEric	5	80	ZOS_Bill June 2020
1 staff comment	Discussion	prologue quest: the coven conspiracy inaccessible. [Closed]	Eam	2	166	ZOS_Bill June 2020
3 staff comments	Discussion	Bug: Laggs/micro stutters since Greymoor patch when getting XP	Reacher	21	412	Reacher June 2020
1 staff comment	Discussion	MENDING FENCES [Closed]	ShadowWolf44	1	104	ZOS_Bill June 2020
1 staff comment	Question	Who else did not get there Vamp points back after Greymoor?	AwesomelyWicked	6	48	Taleof2Cities June 2020
5 staff comments	Question	How can I reset my ZOS account password without knowing my security question?	AwesomelyWicked	10	61	AwesomelyWicked June 2020
3 staff comments	Discussion	Fell through the floor in a Delve, cant teleport or use /stuck - still falling HELP PLEASE [Closed]	Boomie225	4	90	ZOS_Bill June 2020
1 staff comment	Discussion	Stadia: "Account Not Found" when changing zones or logging in. [Closed]	Crushbone	2	46	ZOS_Bill June 2020
1 staff comment	Discussion	Fence - Outlaws Refuge	Hawklett	3	140	ZOS_Bill June 2020
2 staff comments	Discussion	'Recurring' payments not recurring	Daiyanae	3	47	ZOS_Bill June 2020
3 staff comments	Discussion	No one can see my whispers, my chat, nothing, can't even buy from guild stores	ravenwendigo	14	366	ravenwendigo June 2020
1 staff comment	Question	How can I reset my ZOS account password without knowing my security question? [Closed]	AwesomelyWicked	3	65	ZOS_Bill June 2020
2 staff comments	Discussion	Constant DCs	Wildberryjack	4	98	ZOS_Bill June 2020
1 staff comment	Question	How long does it take for ESO staff to reply on a Ticket ?	jayantdev89rwb17_ESO	2	42	jayantdev89rwb17_ESO June 2020
4 staff comments	Discussion	Old Tower - location icon bugged? [Closed]	KriHavok	13	23.4K	ZOS_Bill June 2020
1 staff comment	Discussion	Auto Social Ban has wrongly targeted my account - Please resolve	CleverGemini	4	93	Elsonso June 2020
1 staff comment	Discussion	Please help it's going on 4 weeks of social ban	OminousThreat	2	68	ZOS_Bill June 2020
1 staff comment	Question	Help in recovering security question	Wildhalfling22	2	62	ZOS_Bill June 2020
1 staff comment	Discussion	Can you move an account from one platform to another?	One_ofMany	3	69	ZOS_Bill June 2020
2 staff comments	Discussion	How to Contact and actually Reach Support [Closed]	Majinhoju	13	7.2K	ZOS_Volpe June 2020
1 staff comment	Discussion	Problem with Guild name change.	darquen	2	35	darquen June 2020
1 staff comment	Discussion	False Purchase on Greymoor DLC	Veloce	1	36	ZOS_Adrikoth June 2020
3 staff comments	Discussion	deleting char [Closed]	Dysturbed	8	254	ZOS_Bill June 2020
4 staff comments	Discussion	Cant purchase Werewolf Skill line on character	Ilawynde	9	609	ZOS_Bill June 2020
1 staff comment	Question	Cannot log in for support ticket	oregonrob	1	31	ZOS_Adrikoth June 2020