Maintenance for the week of August 3:
• PC/Mac: No maintenance – August 3
• ESO Store and Account System for maintenance – August 4, 5:00AM EDT (9:00 UTC) - 4:00PM EDT (20:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
2 staff comments	Discussion	Ticket follow up	eso_user_001	4	541	ZOS_Bill September 2020
2 staff comments	Discussion	issue with claiming wrong item from level up	nightshadedark_ESO	6	61	ZOS_Bill September 2020
1 staff comment	Discussion	Can't Play New Character [Closed]	Wildberryjack	4	42	ZOS_Bill September 2020
2 staff comments	Discussion	Unfair Social Mute [Closed]	Maccari	3	62	ZOS_Bill September 2020
2 staff comments	Discussion	Kicked from server now Can’t log in PC EU [Closed]	valkyrie93	3	61	ZOS_Bill September 2020
1 staff comment	Discussion	How do I change my credit card info?	Grey17	2	61	Grey17 September 2020
1 staff comment	Discussion	ZoS just gave someone's account away?!	IrishOphidia	15	382	IrishOphidia September 2020
1 staff comment	Discussion	Need help recovering original forum account	Iselin2	2	21	Iselin September 2020
1 staff comment	Discussion	Ticket status	Canned_Apples	2	22	ZOS_Adrikoth September 2020
1 staff comment	Discussion	Does the greymoor digital upgrade include previous chapters? (PS4)	Stinkyremy	1	181	ZOS_Adrikoth September 2020
3 staff comments	Discussion	social ban for a while	MRgoatman660	7	121	ZOS_Bill September 2020
1 staff comment	Discussion	Unable to log onto my ESO account on the ESO website	tuanh	2	41	ZOS_Bill September 2020
1 staff comment	Discussion	Error 307 - Booted from Server	BrentBlemish	1	42	ZOS_Adrikoth September 2020
1 staff comment	Discussion	Bought Greymoor from cdkeys - it was active for 2 months and now it has been removed from my account	GrigorijMalahevich	5	162	mondaayss September 2020
2 staff comments	Discussion	Following up a ticket	jdclark3	7	122	jdclark3 September 2020
1 staff comment	Question	How can I check the status of a ticket? [Closed]	jdclark3	2	31	ZOS_Bill September 2020
1 staff comment	Discussion	Transferring crowns between linked accounts	vladt1992b16_ESO	5	61	ZOS_Bill September 2020
3 staff comments	Discussion	cannot logg into my account	Gilvoth	8	143	ZOS_Bill September 2020
	Discussion	Profile points/visits?	BisDasBlutGefriert	6	51	newtinmpls September 2020
1 staff comment	Discussion	Desperately needing help [Closed]	Mxytxl	2	61	ZOS_ConnorG September 2020
1 staff comment	Discussion	Scammed	Mappy2kx	25	685	Mappy2kx September 2020
1 staff comment	Discussion	Customer Support Ticket not sending	strepsels	1	31	ZOS_Adrikoth September 2020
2 staff comments	Discussion	Account blocked im in depression [Closed]	GreatElina	19	661	ZOS_Bill September 2020
1 staff comment	Discussion	Invited by ZOS_KaiSchober [Closed]	Untraumatized	8	1.5K	ZOS_Lunar September 2020
1 staff comment	Discussion	Can't queue for random normal on new character	Lava	5	241	ZOS_Bill September 2020
2 staff comments	Discussion	Social ban Ticket #200901-005924	TheWingedHunter	4	131	ZOS_Bill September 2020
1 staff comment	Discussion	Inappropriate Guild Decline Message - # 200902-006896	Diljan	1	111	ZOS_Bill September 2020
3 staff comments	Question	Random social ban	ragnarok112112	9	171	ZOS_Bill September 2020
1 staff comment	Discussion	I have a social ban. Please help.	null_root	5	63	ZOS_Adrikoth September 2020
2 staff comments	Discussion	After getting unbanned there remains a social-ban on my account [Requesting Help] [Closed]	Doonline	3	144	ZOS_Bill September 2020