The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!

Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
2 staff comments	Question	Mute Glitch?	Suna_Ye_Sunnabe	13	132	ZOS_Bill July 2020
2 staff comments	Discussion	Sent a ticket a week ago now and still no response.	Midshieldgard	4	112	ZOS_Bill July 2020
1 staff comment	Discussion	ESO Support Login bug	oregonrob	2	41	ZOS_Bill July 2020
1 staff comment	Discussion	Unable to log-in on the website [Closed]	Sumoku	1	32	ZOS_Bill July 2020
1 staff comment	Discussion	Support Team Doesn't Help With Tickets	Midshieldgard	1	21	ZOS_Chiroptera July 2020
1 staff comment	Discussion	Ticket status update	NebelLei	2	52	NebelLei July 2020
1 staff comment	Discussion	I hope you guys got the sexual harassment ticket i opened	Scarletblaze	22	493	Scarletblaze July 2020
1 staff comment	Discussion	What's the advantages of link gamertag/psn id on ESO account	gospel	5	71	Taleof2Cities July 2020
1 staff comment	Discussion	Login wrong password error w/ correct password	CombatPrayer	1	11	ZOS_Adrikoth July 2020
1 staff comment	Question	Submitting a ticket (How long until reply/generic messages)	Celephantsylvius_Bornasfinmo	3	52	Celephantsylvius_Bornasfinmo July 2020
1 staff comment	Discussion	Moved: How can we help?	ZOS_Bill	0	1	ZOS_Bill July 2020
2 staff comments	Discussion	Friend got Banned without a Reason [Closed]	Spilly	4	111	ZOS_Bill July 2020
1 staff comment	Discussion	Ticket status and Help login problems	Kaerithia	2	104	ZOS_Adrikoth July 2020
1 staff comment	Discussion	Unable to login due to Error 318 - dropped from server for spamming - I don't even use chat	davidxbo	3	61	ZOS_Bill July 2020
2 staff comments	Discussion	a noob steal my 6 year old guild stole	charley222	9	362	ZOS_Bill July 2020
2 staff comments	Discussion	Have access to steam teso, but not to zenimax account site, what to do?	Env_t	8	102	Thoragaal July 2020
2 staff comments	Discussion	Trying to reclaim account info [Closed]	kainen_ESO	5	61	ZOS_Bill July 2020
1 staff comment	Discussion	Account recovery submitted, didn't get a ticket #number	seventyfive	1	51	ZOS_Bill July 2020
1 staff comment	Discussion	Cant redeem purchases on Xbox	Will16	1	21	ZOS_Bill July 2020
3 staff comments	Discussion	Socially Banned	Khazad_dum	10	293	ZOS_Bill July 2020
1 staff comment	Discussion	Respond directly to the ticket through e-mail	erikaxue	1	42	ZOS_Bill July 2020
2 staff comments	Discussion	Incident: 200626-005464 Followup	Destai	3	91	ZOS_Bill July 2020
1 staff comment	Discussion	Account hacked	Qwazzy	2	141	ZOS_Bill July 2020
	Discussion	Very disappointed: Stadia Pro "Free" ESO is no longer available	Kemenril	3	1.2K	Kemenril July 2020
1 staff comment	Discussion	Combo key macro: legal or not? [Closed]	Humble_Budoka	6	305	ZOS_Bill July 2020
1 staff comment	Discussion	Moved: Repeatedly being put in 2 and 3 man teams in battlegrounds [Closed]	ZOS_Bill	0	1	ZOS_Bill July 2020
4 staff comments	Discussion	I have to reset password every time I log into Forums.... [Closed]	pauld1_ESO	9	152	ZOS_Bill July 2020
1 staff comment	Discussion	Lost greymoor after update	Curious_Death	3	141	Curious_Death July 2020
1 staff comment	Discussion	Refund?	deLioncourt	8	121	Veinblood1965 July 2020
1 staff comment	Discussion	200713-003798 my character cannot barswap even after relogging and hard reset and reloadui.	TheRealCherokeee3	1	11	ZOS_Bill July 2020