Delay in responses

RedBranch · August 2020

Hi there! I'm wondering how long is it taking for ESO to respond to tickets? I’m sure they are extra busy with the huge inflow of players (yay). I submitted ticket 200731-004769 on 7/31 and waiting for it to be resolved. Have a great day!

I_am_a_Nord · August 2020

Depending on what you submitted your ticket for, for my account recovery, which is currently suspended for no reason at the moment, im still waiting, its been 10 days now since I've submitted my ticket, for a crown store item ticket, took me about 2 days til they contacted me.

Applesmith · August 2020

My dad has been waiting since Thursday last week ! No sign from the persons. Luckily we have good Forum administration which respond and check for us.

RedBranch · August 2020

The is form the feedback. It's just a Crown item request so nothing that's holding me back.

RedBranch · August 2020

Thanks for the feedback ^^^

ZOS_Bill · August 2020

@RedBranch

Please check your forum inbox for an update on your ticket.

Illaoi · August 2020

The same for me 12 days and no response yet
#:200724-006680

I_am_a_Nord · August 2020

Illaoi wrote: »

The same for me 12 days and no response yet
#:200724-006680

Same with me!! Been over 12 days now and still no contact with customer support and my ticket #200724-006688, looks ill be waiting a lot longer than you.

ZOS_Bill · August 2020

@Illaoi and @I_am_a_Nord

I've sent each of you a private message with information on your tickets.

I_am_a_Nord · August 2020

Illaoi wrote: »

The same for me 12 days and no response yet
#:200724-006680

@Illaoi you got any response yet on your ticket? i still havent gotten any response yet on my end

alexlalas · August 2020

ZOS_BillE wrote: »

@Illaoi and @I_am_a_Nord

I've sent each of you a private message with information on your tickets.

Hey I know my ticket 200806-006759 is "only" 1 day old but since it is related to problems purchasing crowns and the sale ends in 3-4 days... can you help someone take a look at that on time?

Thanks in advance for any help you can provide!

Illaoi · August 2020

I_am_a_Nord wrote: »

Illaoi wrote: »

The same for me 12 days and no response yet
#:200724-006680

@Illaoi you got any response yet on your ticket? i still havent gotten any response yet on my end

Nop unfortanelly =/

ZOS_Bill · August 2020

@alexlalas

Please check your private messages for an update on your ticket.