Maintenance for the week of January 5:
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
	Question	Drops enabled	mc_gijoe	1	51	Taleof2Cities August 2020
4 staff comments	Discussion	Was inactive on account for almost two years, found out in email I got banned. [Closed]	LordArconSeptim	20	722	ZOS_Mika August 2020
1 staff comment	Discussion	Arrrrgh [Closed]	EramTheLiar	10	271	ZOS_Bill August 2020
12 staff comments	Discussion	1 2Social Ban	DanielS4N	32	994	lovi August 2020
1 staff comment	Discussion	Sent in a ticket regarding a deleted character, automated response states my ticket is about Crowns	Arandear	5	71	Elsonso August 2020
6 staff comments	Discussion	Social ban?	kas447	30	616	ZOS_Bill August 2020
2 staff comments	Discussion	Wrong Verson of Game Bought As a Gift. Need Help Please. [Closed]	Magenpie	3	22	ZOS_Bill August 2020
1 staff comment	Discussion	8 days and still Waiting	rustle911	1	31	ZOS_Bill August 2020
2 staff comments	Discussion	Official email sent in wrong language	Ishtarknows	4	53	ZOS_Bill August 2020
2 staff comments	Discussion	Tickets closed by support without answer after 1 month of silence	CrazYDunm3r	16	411	CrazYDunm3r August 2020
2 staff comments	Discussion	Muted / Social Ban [Closed]	Daniel5770	5	123	ZOS_Bill August 2020
1 staff comment	Discussion	After the patch, the map zoom out doesn't work... help?	MaLTRaiN	4	253	kadochka August 2020
1 staff comment	Discussion	Suspended Account - Seeking Update	AgentZenish	2	61	BisDasBlutGefriert August 2020
	Question	Accidentally deconstructed an item, can I get it back?	bluemeanie77	3	275	bluemeanie77 August 2020
1 staff comment	Discussion	Social Ban for No Reason Help Please	Summane	3	62	Taleof2Cities August 2020
1 staff comment	Discussion	Ticket [Incident: 200810-008018] ignored?	quillquill	2	62	ZOS_Bill August 2020
1 staff comment	Discussion	Can't Buy Crowns for PC	Wildberryjack	5	81	ZOS_Bill August 2020
3 staff comments	Discussion	1 2Banned for no reason?? Please help :( [Closed]	jbouff27	38	2.6K	ZOS_Mika August 2020
8 staff comments	Discussion	1 2"Waiting on Agent" for over 72hrs	S0ul	33	1.8K	ZOS_Adrikoth August 2020
1 staff comment	Discussion	I have not received any response from my ticket.	ZamanShah	2	32	ZamanShah August 2020
2 staff comments	Discussion	Ticket Response - 200801-007578	Nerdrage9000	5	101	ZOS_Bill August 2020
	Discussion	Wait wait wait - ESO does NOT have a dedicated support team?	Nerdrage9000	0	51	Nerdrage9000 August 2020
1 staff comment	Discussion	Incident: 200807-003261	RamiroCruzo	3	61	RamiroCruzo August 2020
	Discussion	Covid Impact?	Wylde70	5	121	Nairinhe August 2020
5 staff comments	Discussion	Support for social suspension. [Closed]	DaiABolical	11	213	ZOS_Bill August 2020
5 staff comments	Discussion	Can i have a reply	Matherios	11	211	ZOS_Bill August 2020
1 staff comment	Discussion	Friend Needs Help	DracoUchiha	2	82	ZOS_Bill August 2020
3 staff comments	Discussion	Refund Request Waiting on Agent	Berchelous	7	121	ZOS_Adrikoth August 2020
1 staff comment	Discussion	Still No Response, Waiting on Agent. [Closed]	Berchelous	1	41	ZOS_ConnorG August 2020
1 staff comment	Question	Wrong name on credit card?	Drew_Firstblood	4	81	KaGaOri August 2020