General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
2 staff comments	Discussion	My secondary account with millions worth of mats/items -- Banned. [Closed]	TheFazu	16	2.1K	ZOS_Bill September 2020
1 staff comment	Discussion	Waiting on an agent	serathyna	5	174	ZOS_Bill September 2020
1 staff comment	Discussion	PS4 -> XSX ESO Account due to Microsoft's Acquisition	PrimusNephilim	3	233	PrimusNephilim September 2020
1 staff comment	Discussion	Linking twitch to my eso account	Quelaan	2	22	Quelaan September 2020
1 staff comment	Discussion	Character Help [Closed]	pyxis2025	3	48	ZOS_Bill September 2020
2 staff comments	Discussion	Having Trouble Purchasing Greymoor [Closed]	ganzaeso	3	44	ZOS_Bill September 2020
	Discussion	Customer service refuses to update my country. Please help!	jazbay2	3	53	jazbay2 September 2020
1 staff comment	Discussion	support refused to change country - what to do	Nick1620	11	214	ZOS_Bill September 2020
1 staff comment	Question	Now that Zenimax is owned by Microsoft can you transfer my account from PSN to XBOX?	Collectivezen	5	312	ZOS_Bill September 2020
1 staff comment	Discussion	Where did my cancelled listings go (on guild store)?	Valn	4	5.7K	ZOS_Bill September 2020
1 staff comment	Discussion	Chapter Items Not on EU? [Closed]	Wildberryjack	3	51	ZOS_Bill September 2020
3 staff comments	Discussion	Account Banned for no reason, no actions taken despite ZOS promising to unban it [Closed]	Skyrimxz	12	380	ZOS_ConnorG September 2020
1 staff comment	Discussion	Ticket followup	sarahvhoffb14_ESO	2	32	sarahvhoffb14_ESO September 2020
1 staff comment	Discussion	1 2Game freezes up for a few seconds...then resumes normally [Closed]	raymo666	32	2.9K	ZOS_Lunar September 2020
	Question	Do you need Crowns to be able to participate in Events?	TheTreeofDoom	1	32	Taleof2Cities September 2020
	Question	Storing Items?	TheTreeofDoom	1	923	Taleof2Cities September 2020
1 staff comment	Discussion	Covid-19 is not an excuse this is the worst customer service	tgykpR	4	102	ZOS_Bill September 2020
1 staff comment	Discussion	Best way to report a crown scammer?	Arcanasx	2	61	ZOS_Bill September 2020
2 staff comments	Discussion	Can't log in to support portal - refund request.	giladmitraniprerb18_ESO	12	135	ZOS_Bill September 2020
2 staff comments	Discussion	ESO Plus Cancellation Issue	Redenator	3	326	ZOS_Bill September 2020
	Question	How do you claim or pay for someone's linked items in chat?	TheTreeofDoom	2	143	Integral1900 September 2020
	Question	Can i have my crowns transferred?	h0880	2	63	h0880 September 2020
1 staff comment	Discussion	Bought Hailcinder Mount Pack on Steam, Never Received Mount	Floofysaur	2	3.2K	ZOS_Bill September 2020
2 staff comments	Discussion	Ticket follow up	eso_user_001	4	543	ZOS_Bill September 2020
2 staff comments	Discussion	issue with claiming wrong item from level up	nightshadedark_ESO	6	61	ZOS_Bill September 2020
1 staff comment	Discussion	Can't Play New Character [Closed]	Wildberryjack	4	43	ZOS_Bill September 2020
2 staff comments	Discussion	Unfair Social Mute [Closed]	Maccari	3	64	ZOS_Bill September 2020
2 staff comments	Discussion	Kicked from server now Can’t log in PC EU [Closed]	valkyrie93	3	62	ZOS_Bill September 2020
1 staff comment	Discussion	How do I change my credit card info?	Grey17	2	61	Grey17 September 2020
1 staff comment	Discussion	ZoS just gave someone's account away?!	IrishOphidia	15	387	IrishOphidia September 2020