Forgot my security question answer

CherryCake

(I seem to have made this post in general, so please delete that one)

Hi, I bought the game on pc like nine months ago and I forgot my account security question answer hehe, when I try to change it it asks me for the original answer..

HELP ME IM STUCK WITH AN UGLY USERNAME until then xD!
I did contact you about it but nobody answered in a week (I understand it might be hard now with the corona but I had another issue almost a month ago and nobody answered either so Im trying my luck here).
Sorry for being a pain

ZOS_Adrikoth

Hey there @EstelioVeleth If you are unable to answer your security question, you should contact Customer Support by using the account recovery form linked in this article.