Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/685477
Looking to see if there's an update on my support ticket
Hi I'm just looking to find out if there's been a update on my ticket at all, #200618-006581 as I've still had no response other than the generic response thank you.
Greetings @Auriarose we can confirm that this ticket is still open and in the right place.
Thank you for your patience, as we are currently experiencing high contact volumes due to the impact of COVID-19 and you may experience increased waiting times when contacting Customer Support.