The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Regarding Greymoor collectors edition temporary code till getting box set.
They gave me a temporary code to be able to play in Greymoor DLC area till the box came in the mail. They were vague on how to contact them to give them the new code I received in the box. The support ticket area doesn't have an area to enter general problems its all predefined selections. I did enter the code from the box into my account. So I hope they dont cut me off. Anyone know anything about this ?