Kilnerdyne wrote: »A thread of currently known issues updated once a week wouldn't hurt either.
Kilnerdyne wrote: »This forum is doing more harm than good. People see no responses or no action on what they report. This can lead to less players reporting issues, loss of confidence in Community Support/Developers and less sales of ZoS products in the future.
The level of communication from ZoS has steadily declined over the past several months - it has gone from just below average to astonishingly poor. I don't know what is going on there at ZoS HQ, but someone needs to take accountability for the lack of comms and remember that it's the player base - especially the subscriber base - who pay the bills and keep the lights on.
The level of communication from ZoS has steadily declined over the past several months - it has gone from just below average to astonishingly poor. I don't know what is going on there at ZoS HQ, but someone needs to take accountability for the lack of comms and remember that it's the player base - especially the subscriber base - who pay the bills and keep the lights on.
Total nonsense. this has nothing to do with the slow response and the lack of information, or the fact you get on every question the same old standard replies.
Common curtesy is that you reply and help your customers
Are you talking about support tickets or bug reports? Because they're very different things handled in very different ways.The level of communication from ZoS has steadily declined over the past several months - it has gone from just below average to astonishingly poor. I don't know what is going on there at ZoS HQ, but someone needs to take accountability for the lack of comms and remember that it's the player base - especially the subscriber base - who pay the bills and keep the lights on.
Total nonsense. this has nothing to do with the slow response and the lack of information, or the fact you get on every question the same old standard replies.
Common curtesy is that you reply and help your customers
Are you talking about support tickets or bug reports? Because they're very different things handled in very different ways.The level of communication from ZoS has steadily declined over the past several months - it has gone from just below average to astonishingly poor. I don't know what is going on there at ZoS HQ, but someone needs to take accountability for the lack of comms and remember that it's the player base - especially the subscriber base - who pay the bills and keep the lights on.
Total nonsense. this has nothing to do with the slow response and the lack of information, or the fact you get on every question the same old standard replies.
Common curtesy is that you reply and help your customers
It's better here because this is where the teams noting them look. Posting in general is just more spam/rage/vent posting which gets lost in the mire of other spam/rage/vent posts and unlikely the bug testing teams see it.Turelus i would agree with you, if not for a fact that this whole sub-forum is filled with same topics containing same bugs over and over again.
Even if you talk with people in game, most of them will say its better to post bugs in "General" section, just because its better way to get some attention to a problem from other players. Or even better- dont even bother with reporting anything, because general public understanding is that "ZoS dont give a ****". And tbh Zenimax worked hard for that reputation.
I agree that either smth have to change with Bug forum, or ZoS might as well just close it, because right now is just place where topics come to die without any response from ZoS.
Also most bug reports generally just say "this is broken fix it" and don't give any information. What format, what server, what were you doing, what game build version was it etc.
If the team can't reproduce a bug they can't find how to fix it, additionally different bugs are going to get rated depending on their impact on the game and number of players suffering from it.
One thing ZOS could really do with is something like over on the Paradox forum where when you make a post in the bug report section it actually gives you a standardised form you complete.
End of the day however the more people doing good bug reports in the correct way will do more to help the game, sadly not many people do that.
Kilnerdyne wrote: »This forum is doing more harm than good. People see no responses or no action on what they report. This can lead to less players reporting issues, loss of confidence in Community Support/Developers and less sales of ZoS products in the future.
Either:
- Close this Forum.
- Hire someone to read, evaluate, reply, relay info, & close threads.
A thread of currently known issues updated once a week wouldn't hurt either.
Kilnerdyne wrote: »Also most bug reports generally just say "this is broken fix it" and don't give any information. What format, what server, what were you doing, what game build version was it etc.
If the team can't reproduce a bug they can't find how to fix it, additionally different bugs are going to get rated depending on their impact on the game and number of players suffering from it.
One thing ZOS could really do with is something like over on the Paradox forum where when you make a post in the bug report section it actually gives you a standardised form you complete.
End of the day however the more people doing good bug reports in the correct way will do more to help the game, sadly not many people do that.
Last year I decided to open threads for some of the Time Trial problems that i'd submitted in-game (some multiple times over 2-3 years), thinking that if I made a more public presence regarding the issues then the staff involved would be more inclined to fix them. I kept to a standardized format; userid, server, when, everytime, what happens, what is meant to happen, since when has this been happening.
Same thing as with the in-game system. 0 replies. In total 3 have been actioned, vHOF pylons, vMOL aspects & vHOF textures/terrain.
Veteran Dragonstar Arena - Missing Narrator Dialogue
Veteran Dragonstar Arena - Hiath the Battlemaster invisible
Veteran Dragonstar Arena - Hiath the Battlemaster: Parcour
Veteran Dragonstar Arena - Enemies casting same ability multiple times quickly
Veteran Cloudrest - Shadow of the Fallen invisible or missing
Veteran Dragonstar Arena - Stuns & knockbacks cause you to fly in slow motion
Veteran Asylum Sanctorium - Olms the Just: Jumps only Once or Twice
Veteran Asylum Sanctorium - Felms the Bold: Jumping Animation missing
Veteran Maw of Lorkhaj - Rakkhat: 1st Hulk not spawning
Veteran Aetherian Archive - The Mage: 1st set of Axes not spawning
Veteran Maw of Lorkhaj - Suneaters: Eclipse field not despawning
Veteran Hel Ra Citadel - Final door to last boss triggers an infinite loading screen
Veteran Maw of Lorkhaj - Rakkhat: floating orbs in main room & backyard are invisible
Veteran Halls of Fabrication/Sanctum Ophidia/Aetherian Archive - Terrain/Textures disappear
Veteran Halls of Fabrication - Pinnacle Factotum: Lightning AOEs upstairs invisible
Veteran Sanctum Ophidia - Stonebreaker Troll: Boss stuck in animation.
Veteran Halls of Fabrication - Archcustodian: stuck in combat
Veteran Aetherian Archive - The Mage: Conjured Reflections not despawning
Veteran Hel Ra Citadel - Yokeda Rok’dun: Welwa respawns after boss dies
Veteran Hel Ra Citadel - Gargoyle: Petrying Bellow stunning before animation
Veteran Halls of Fabrication - Reassembly Commitee: Ruined Factotums reposition after spawning
Veteran Halls of Fabrication - Archcustodian: 1st wave of mobs spawn directly on the boss
Veteran Halls of Fabrication - Assembly General: Calefactors resetting spontaneously
Veteran Halls of Fabrication - Archcustodian: Pylons to activate beams are missing.
Veteran Maw of Lorkhaj - Aspects not being assigned correctly
The Stuck in Combat bug in PvP also has only a tragic & lonely trail of suffering. It's hard to know what to say or do to PvPers these days. Do you try to console them? Do you hug them and cry? Do you just not mention the performance at all? I think the latter is the one Zenimax has decided on. Especially since Brian's last post about PvP Performance was well over 19 months ago and now he's switching to another role.
https://forums.elderscrollsonline.com/en/discussion/441902/stuck-in-combat-bug-still-not-fixed
https://forums.elderscrollsonline.com/en/discussion/444860/stuck-in-combat-and-cant-mount-cyrodil
https://forums.elderscrollsonline.com/en/discussion/428893/stuck-in-combat
https://forums.elderscrollsonline.com/en/discussion/444227/stuck-in-combat-who-was-the-evil-master-mind-behind-the-murkmire-changes
https://forums.elderscrollsonline.com/en/discussion/435399/oh-plz-zos-you-made-stuck-in-combat-more-annoying
https://forums.elderscrollsonline.com/en/discussion/426565/stuck-in-combat-for-literally-ever-sprint-bug-block-bug-eso
https://forums.elderscrollsonline.com/en/discussion/133427/stuck-in-combat-stuck-in-combat-stuck-in-combat-stuck-in-combat-stuck-in-combat
https://forums.elderscrollsonline.com/en/discussion/437507/anyone-else-got-the-stuck-in-combat-bug-again
https://forums.elderscrollsonline.com/en/discussion/429981/stuck-in-combat-an-exploit
https://forums.elderscrollsonline.com/en/discussion/283516/for-the-love-of-god-fix-stuck-in-combat
https://forums.elderscrollsonline.com/en/discussion/223259/please-please-please-fix-the-stuck-in-combat-bug
https://forums.elderscrollsonline.com/en/discussion/88796/stuck-in-combat-and-unable-to-hide
https://forums.elderscrollsonline.com/en/discussion/411094/constantly-stuck-in-combat
https://forums.elderscrollsonline.com/en/discussion/411094/constantly-stuck-in-combat
https://forums.elderscrollsonline.com/en/discussion/118862/still-no-fix-or-any-information-about-the-stuck-in-combat-bug
https://forums.elderscrollsonline.com/en/discussion/102283/bug-getting-perma-stuck-in-combat-mode-all-the-time
https://forums.elderscrollsonline.com/en/discussion/133465/still-stuck-in-combat
https://forums.elderscrollsonline.com/en/discussion/197345/for-the-love-of-talos-please-fix-the-pvp-in-combat-bug-before-imperial-city
Kilnerdyne wrote: »This forum is doing more harm than good. People see no responses or no action on what they report. This can lead to less players reporting issues, loss of confidence in Community Support/Developers and less sales of ZoS products in the future.
Either:
- Close this Forum.
- Hire someone to read, evaluate, reply, relay info, & close threads.
A thread of currently known issues updated once a week wouldn't hurt either.