Following up a ticket

jdclark3 · September 2020

I placed a ticket a few weeks ago regarding the crown store and have not hear back. Any insight or advice?

Taleof2Cities · September 2020

List the ticket number in your thread, here, @jdclark3 ... and ask the friendly forums mods to move the thread to the General Help section.

General Help usually gets responded to once per day (not always but usually).

jdclark3 · September 2020

@Taleof2Cities thank you, and sorry about the multiple posts!

jdclark3 · September 2020

My ticket number is 200901-007292
@ZOS_Adrikoth , if you could please move the thread to General Help, I would greatly appreciate it, I'm new to the forum so I'm not quite up to speed yet.

ZOS_Adrikoth · September 2020

Greetings @jdclark3

It appears that a support agent replied to this ticket on September 7th. Please reply to this response if you would like to re-open the ticket and receive further assistance.

jdclark3 · September 2020

I have combed through my email and cannot find a response from an agent. Maybe I somehow missed it, but if we could re-open it that would be fantastic @ZOS_Adrikoth

ZOS_Adrikoth · September 2020

The reply has been resent @jdclark3 Please be sure to check the email tied to the account that you submitted this ticket with.

jdclark3 · September 2020

@ZOS_Adrikoth I'm checking, maybe I had a typo with my email. Anyways I appreciate the help