social ban for a while

MRgoatman660 · September 2020

I had a social ban for a while now without a reason and I contacted Bethesda and submitted a ticket, after I got it I replied with my problem but didn't get a response yet, and its been days this social ban is really annoying and frustrating it blocks me from guild stores and banks and no one can see what I write in chats other than guild chat I really need help with this its keeping me from playing ESO and I really like playing it and its during the event which is the worst time to get this kind of problem.
please help me with this I need this social ban to stop so I can finally play properly, thank you.

redgreensunset · September 2020

How long since you submitted the ticket? Because average response time from dupport is 10 business days. Further please note that any update you make to your ticket while waiting for their response pushes it to the back of the queue.

ZOS_Adrikoth · September 2020

Hey there @MRgoatman660

Could you please provide your ticket number so that we can check into its status for you?

MRgoatman660 · September 2020

ZOS_Adrikoth wrote: »

Hey there @MRgoatman660

Could you please provide your ticket number so that we can check into its status for you?

yes here: 200907-004328 this is my ticket number

ZOS_Chiroptera · September 2020

Hi @MRgoatman660, your ticket was submitted as a feedback ticket. These types of tickets typically do not receive a response.

We have moved your ticket to the appropriate queue and a support agent will reach out soon.

MRgoatman660 · September 2020

ZOS_Chiroptera wrote: »

Hi @MRgoatman660, your ticket was submitted as a feedback ticket. These types of tickets typically do not receive a response.

We have moved your ticket to the appropriate queue and a support agent will reach out soon.

thank you, you helped me a lot

MRgoatman660 · September 2020

hi, I don't mean to disturb you but my ban is still up and no one contacted me, I really love the game and never meant to be mean to anyone if you can please remove this ban it would mean a lot to me, I want to play very badly and wish I could. thank you

ZOS_Bill · September 2020

@MRgoatman660

We can understand wanting on update as soon as possible on the situation. Your ticket is still in the correct queue and will get answered in the order the ticket was received.