The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!

Maintenance for the week of November 17:
• [IN PROGRESS] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Need help recovering original forum account	Iselin2	2	21	Iselin September 2020
1 staff comment	Discussion	Ticket status	Canned_Apples	2	21	ZOS_Adrikoth September 2020
1 staff comment	Discussion	Does the greymoor digital upgrade include previous chapters? (PS4)	Stinkyremy	1	181	ZOS_Adrikoth September 2020
3 staff comments	Discussion	social ban for a while	MRgoatman660	7	121	ZOS_Bill September 2020
1 staff comment	Discussion	Unable to log onto my ESO account on the ESO website	tuanh	2	41	ZOS_Bill September 2020
1 staff comment	Discussion	Error 307 - Booted from Server	BrentBlemish	1	41	ZOS_Adrikoth September 2020
1 staff comment	Discussion	Bought Greymoor from cdkeys - it was active for 2 months and now it has been removed from my account	GrigorijMalahevich	5	162	mondaayss September 2020
2 staff comments	Discussion	Following up a ticket	jdclark3	7	121	jdclark3 September 2020
1 staff comment	Question	How can I check the status of a ticket? [Closed]	jdclark3	2	32	ZOS_Bill September 2020
1 staff comment	Discussion	Transferring crowns between linked accounts	vladt1992b16_ESO	5	61	ZOS_Bill September 2020
3 staff comments	Discussion	cannot logg into my account	Gilvoth	8	112	ZOS_Bill September 2020
	Discussion	Profile points/visits?	BisDasBlutGefriert	6	53	newtinmpls September 2020
1 staff comment	Discussion	Desperately needing help [Closed]	Mxytxl	2	52	ZOS_ConnorG September 2020
1 staff comment	Discussion	Scammed	Mappy2kx	25	641	Mappy2kx September 2020
1 staff comment	Discussion	Customer Support Ticket not sending	strepsels	1	31	ZOS_Adrikoth September 2020
2 staff comments	Discussion	Account blocked im in depression [Closed]	GreatElina	19	632	ZOS_Bill September 2020
1 staff comment	Discussion	Invited by ZOS_KaiSchober [Closed]	Untraumatized	8	1.5K	ZOS_Lunar September 2020
1 staff comment	Discussion	Can't queue for random normal on new character	Lava	5	242	ZOS_Bill September 2020
2 staff comments	Discussion	Social ban Ticket #200901-005924	TheWingedHunter	4	122	ZOS_Bill September 2020
1 staff comment	Discussion	Inappropriate Guild Decline Message - # 200902-006896	Diljan	1	111	ZOS_Bill September 2020
3 staff comments	Question	Random social ban	ragnarok112112	9	151	ZOS_Bill September 2020
1 staff comment	Discussion	I have a social ban. Please help.	null_root	5	61	ZOS_Adrikoth September 2020
2 staff comments	Discussion	After getting unbanned there remains a social-ban on my account [Requesting Help] [Closed]	Doonline	3	142	ZOS_Bill September 2020
1 staff comment	Discussion	I was wrongfully understood by the Customer Support as a victim of hacking. [Closed]	LordArconSeptim	7	201	ZOS_Bill September 2020
1 staff comment	Discussion	Wrothgar Master Relic Hunter Achievement unable to finish	Empu	1	71	ZOS_Bill September 2020
1 staff comment	Discussion	Unable to link my account to my Xbox profile	MicroAnomaly	3	1.3K	MicroAnomaly September 2020
1 staff comment	Discussion	How does one appeal or escalate forum moderator decisions? [Closed]	FrancisCrawford	2	62	ZOS_Mika September 2020
1 staff comment	Discussion	Inappropriate social ban for my family. Again!	DaiABolical	1	71	ZOS_Adrikoth September 2020
1 staff comment	Discussion	Social Ban or Glitch?	im2tired2try	2	72	ZOS_Adrikoth September 2020
1 staff comment	Discussion	Barswap Issue [Closed]	Dango	4	52	ZOS_Bill September 2020