The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European megaservers are now available. Thank you for your patience!
Ticket follow up
eso_user_001
Soul Shriven
I've been waiting for an agent to respond for more than 2 days. The ticket was placed in the wrong category (harassment) and I'm concerned that may be delaying or preventing a response. The ticket number is 200913-003901. Any help is appreciated!
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ZOS_Billadmin@eso_user_001
Thank you for including the ticket number. We have sent you a PM with details on the current ticket status.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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eso_user_001Soul Shriven@ZOS_BillE My ticket finally received an update and says "Read Answer Provided", but there is no answer or any new message of any kind. Any help is appreciated!0
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ZOS_Billadmin@eso_user_001
Thanks for the update. I've sent you another PM regarding the status of your friend's ticket.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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