Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Following up a ticket
jdclark3
Soul Shriven
I placed a ticket a few weeks ago regarding the crown store and have not hear back. Any insight or advice?
Edited by ZOS_Adrikoth on September 15, 2020 1:59PM 0
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭List the ticket number in your thread, here, @jdclark3 ... and ask the friendly forums mods to move the thread to the General Help section.
General Help usually gets responded to once per day (not always but usually).
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jdclark3Soul ShrivenMy ticket number is 200901-007292
@ZOS_Adrikoth , if you could please move the thread to General Help, I would greatly appreciate it, I'm new to the forum so I'm not quite up to speed yet.Edited by jdclark3 on September 15, 2020 1:55PM0 -
ZOS_AdrikothadminGreetings @jdclark3
It appears that a support agent replied to this ticket on September 7th. Please reply to this response if you would like to re-open the ticket and receive further assistance.Edited by ZOS_Adrikoth on September 15, 2020 2:01PMThe Elder Scrolls Online - ZeniMax Online Studios
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jdclark3Soul ShrivenI have combed through my email and cannot find a response from an agent. Maybe I somehow missed it, but if we could re-open it that would be fantastic @ZOS_Adrikoth0
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ZOS_AdrikothadminThe reply has been resent @jdclark3 Please be sure to check the email tied to the account that you submitted this ticket with.The Elder Scrolls Online - ZeniMax Online Studios
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jdclark3Soul Shriven@ZOS_Adrikoth I'm checking, maybe I had a typo with my email. Anyways I appreciate the help0