The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Bought Hailcinder Mount Pack on Steam, Never Received Mount
I've bought this content yesterday and only received 2/3 items: Scroll, crowns, however, there's no mount and I even checked my mail in-game, even on a character with exactly 0 mail, nothing. The reviews are flourishing with the tips of how to find out where this mount can be...confirmed? I've even checked my current mounts and even then, the Elk is still not there and it's bugging me so much. I just really wanted the mount and I just hope it turns up soon...I've even logged out of the game and even quit to see if that worked and it didn't. Someone please just tell me what I need to do...if I am looking in the wrong spot or I need to do something else. Thank you