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Ticket followup

sarahvhoffb14_ESO
sarahvhoffb14_ESO
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Hi there, a couple days ago I received a response to my ticket (# 200923-006565) with "Status: Customer Response Required" that didn't have any info about my issue, and I haven't heard anything more. I purchased "The Elder Scrolls® Online: Greymoor™ Digital Standard Edition" from the ESO Store (Order #: WKLGYLHD9LYA7A7) in the hopes to gift to my brother, but it appears that's not possible? It seems to be connected to my account instead. Thank you, any help is appreciated! :)
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