Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/685477
Covid-19 is not an excuse this is the worst customer service
I opened a ticket 40 days ago provided all the information and screenshots. I got crown scammed, everything is clear but they say they are "investigating" the issue. It has been 40 days.. I updated ticket 4 times and they said they are investigating all 4 times, after a while they closed the ticket but my issue still not resolved.