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support refused to change country - what to do
Nick1620
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Hi, yesterday i tried to buy eso plus , but transaction was not authorized, because support refused to change my country and i just cant pay with my new card, what have i do now?
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jazbay2Soul ShrivenI have been having the same problem, so far have gotten 5 copies of the same auto-generated email over the course of two months and still no actual answers, or better yet just fricking updating my account so I can buy Greymoor.0 -
Nick1620✭✭this is so stupid that you can not BUY things for YOUR OWN account because of stupidness of workers1
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Idinuse✭✭✭✭✭
✭I only buy ESO Chapters from Green Man Gaming (often 20-40% cheaper), is that an option for you?Edited by Idinuse on September 25, 2020 9:07AMSed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium dolorem que laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?0 -
Idinuse✭✭✭✭✭
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Oh darn D=.Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium dolorem que laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?0 -
Taleof2Cities✭✭✭✭✭
✭✭✭✭✭Is your residence address the same as your billing address, @Nick1620?
That's usually where players run into issues ...
Edited by Taleof2Cities on September 25, 2020 7:02PM0 -
Nairinhe✭✭✭✭✭
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That's weird because they even tell you how you can change country: https://help.elderscrollsonline.com/app/answers/detail/a_id/24160/~/how-do-i-change-the-country-listed-on-my-account-for-the-elder-scrolls-online?Hi, yesterday i tried to buy eso plus , but transaction was not authorized, because support refused to change my country and i just cant pay with my new card, what have i do now?
I have to ask - did you respond to automated e-mails or just created new tickets? First is the right course, second will get you nowhere.I have been having the same problem, so far have gotten 5 copies of the same auto-generated email over the course of two months and still no actual answers, or better yet just fricking updating my account so I can buy Greymoor.0 -
Nick1620✭✭
That's weird because they even tell you how you can change country: https://help.elderscrollsonline.com/app/answers/detail/a_id/24160/~/how-do-i-change-the-country-listed-on-my-account-for-the-elder-scrolls-online?Hi, yesterday i tried to buy eso plus , but transaction was not authorized, because support refused to change my country and i just cant pay with my new card, what have i do now?
I have to ask - did you respond to automated e-mails or just created new tickets? First is the right course, second will get you nowhere.I have been having the same problem, so far have gotten 5 copies of the same auto-generated email over the course of two months and still no actual answers, or better yet just fricking updating my account so I can buy Greymoor.
[snip] i created a ticket that didnt help me cuz they refused
[Edited to remove Rude Comments]Edited by ZOS_ConnorG on September 26, 2020 4:15PM0 -
Nick1620✭✭Taleof2Cities wrote: »Is your residence address the same as your billing address, @Nick1620?
That's usually where players run into issues ...
residence adress not the same, i live in the other country that have other currency that s the problem0 -
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