Account Banned Again with millions in valuables. 201001-001017

TheFazu · October 2020

Ticket 201001-001017

My secondary account banned once again... I'll give a short summary of everything I did since the account was reactivated.
1.Traded training gear from main account to the secondary account & traded gold that I made from sales while this account was banned, back to the main account.
2. Mailed second account some more lower end items to sell on traders from the main account. -- Then refilled my listings
3. Paid for Skyreach runs via trade with gold I made from sales (10k per run)
4. Sent more items to secondary account from main account via mail... then re-filled my listings.
5. Logged off.
6. Before going to bed I sent another 30 tri-stat glyphs to the secondary account, as I was attempting to log back in.. perma banned.

I asked how do I know this account will not get banned again and I got no answer so I could only assume all is good... I do know there's ways to safely and undetectably transfer gold / items between accounts, but as I've said in my ticket I feel like I shouldn't have to act like a sneak when I'm playing legitimately and following TOS rules / guidelines.

Asking, please help me ZOS. -- Must I buy ESO plus on this account too? I'm just not sure what it takes to not have this account banned for absolutely nothing. Thank you so much for your time, love working with you once again!

anitajoneb17_ESO · October 2020

TheFazu wrote: »

6. Before going to bed I sent another 30 tri-stat glyphs to the secondary account, as I was attempting to log back in.. perma banned.

30 tri-stats glyphs ? THIRTY ?
Does that sound like something a regular player would send to another regular player ?

Think...

White wabbit · October 2020

If you have put a ticket in then it’s in zos”s hands coming on here won’t make any difference

Nairinhe · October 2020

TheFazu wrote: »

I'm just not sure what it takes to not have this account banned for absolutely nothing.

I don't know, maybe if you actually played that character it would help

VaranisArano · October 2020

Its not being banned for nothing.
Its being banned for actions that look like something.

Congrats, you've hit a level of trading where legit activity reaches a volume that it no longer looks legit. Unfortunately, if you are tripping an automated detector, ZOS is unlikely to tell you what the issue is or how to stay below the level of the detector because they'd like to catch people doing illegitimate gold trading, etc.

At this point, you've been banned twice. If you keep doing the same type of activities (using the account to trade with your main account at this volume of gold and goods), its almost certainly going to be banned again. Have you considered what to do when that happens?

My suggestions, take them or leave them:
1. Get the account unbanned
2. Ask Support if its possible to add a note to your account that you've been cleared for normal activities twice
3. Back off on using that account as a clearinghouse for the immediate future. Play the characters and put some playtime into the account so it looks less like a clearinghouse for trading and gold selling, etc.
4. When you return to using the account as a clearinghouse, expect to get banned again. Be prepared to tell Support that this is a recurring issue, you've been cleared each time, and you want them to note it in that account's file so they can expedite the process of clearing you.

ZOS_Mika · October 2020

Greetings,

Thank you for taking the time to provide your ticket number. We can confirm that it is with the right team and a support agent will reach out to you as soon as possible.

Because the team reviewing this ticket are the only ones able to assist you further, and Discussing Disciplinary Action is against our Community Rules, we will be closing this thread down.

Thank you for your understanding.