Covid-19 is not an excuse this is the worst customer service

tgykpR · September 2020

I opened a ticket 40 days ago provided all the information and screenshots. I got crown scammed, everything is clear but they say they are "investigating" the issue. It has been 40 days.. I updated ticket 4 times and they said they are investigating all 4 times, after a while they closed the ticket but my issue still not resolved.

Question Reference # 200810-003928

ravenwendigo · September 2020

Oh my, this is awful, I got same issue, doesn't give me much hope

Reverb · September 2020

That was pretty normal before covid too. It’s far from the worst though. Have you spent much tome dealing with ***, Comcast, DirecTV or Century Link?

Edit - I love that the name of my ISP is sensored.

tgykpR · September 2020

Reverb wrote: »

That was pretty normal before covid too. It’s far from the worst though. Have you spent much tome dealing with ***, Comcast, DirecTV or Century Link?

Edit - I love that the name of my ISP is sensored.

No, but I know what you mean from that Southpark episode. Highly recommend if you did not watch it before.

ZOS_Bill · September 2020

@tgykpR

I've contacted you by PM regarding your support ticket #200810-003928.