Waiting on an agent

serathyna

Hi there, I just want to start by saying that I understand the current circumstances in reality, but I opened a ticket some time ago and have been waiting for a response/resolution to one of my tickets for 6 days now. It remains as "waiting on an agent" and I am concerned that it will go unanswered. Is there any suggestions or devs out there that can help?

Ackwalan

It's funner then that. The first few responses you will get is just a bot response. You will have to explain yourself several times until a living person sees you ticket.

VaranisArano

Try including the ticket # here.

serathyna

if anyone can help i would really appreciate it, my ticket number is: 200920 008662

richo262

You get scammed too? Been happening a lot lately.

ZOS_Bill

@serathyna

Please check your forum inbox for an update on your current support ticket.