Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Due to a hardware issue, the European Xbox megaserver is currently unavailable while we perform maintenance.

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Cannot access "ACCOUNT" or "STORE" portion of the website. [Closed]	Scallan	2	31	ZOS_Bill October 2020
2 staff comments	Discussion	Can't access account or store site at all, please help [Closed]	Lenithriel	3	31	ZOS_Bill October 2020
7 staff comments	Discussion	Worst Customer Support Ever	p4l4mu7	15	341	ZOS_Adrikoth October 2020
4 staff comments	Discussion	4 Days since my ticket closed and still no response to my follow-up email [Closed]	SDKTJ	13	312	ZOS_Bill October 2020
1 staff comment	Discussion	Cannot access account info or store.	eternaltorment	1	71	ZOS_Bill October 2020
2 staff comments	Question	Ticket followup. Confused	ZamanShah	6	91	ZamanShah October 2020
2 staff comments	Discussion	Server disconnects every few mins PC EU [Closed]	karliahquinn	3	51	ZOS_Bill October 2020
1 staff comment	Discussion	Crown Store took my crowns but never gave me my items	lazloarcadia	4	113	deviousthevile October 2020
2 staff comments	Discussion	Even Dev Tracker broken for me.	BigM	8	51	BigM October 2020
1 staff comment	Discussion	Crown Store purchase didn't arrive, but still took my crowns! [Closed]	lazloarcadia	4	242	ZOS_ConnorG October 2020
	Discussion	Made a new character and have none of my crown items?	Faiza	6	43	Faiza October 2020
2 staff comments	Discussion	Ticket# 200926-008118	ThisOnePosts	5	101	ThisOnePosts October 2020
2 staff comments	Discussion	Booted every 10 minutes or so	HalensShade	4	61	ZOS_Bill October 2020
1 staff comment	Discussion	ERROR 318 Kicked for spamming	Flaaklypa	1	41	ZOS_Bill October 2020
	Question	I own Greymoort; however I did not receive my Antiquarian Alpine House	Grymmoire	1	81	driosketch October 2020
1 staff comment	Discussion	Game keeps making me agree to new TOS every time I log . [Closed]	Rohamad_Ali	10	7.9K	ZOS_Bill October 2020
1 staff comment	Discussion	You do not qualify for this product [Closed]	eternaltorment	1	134	ZOS_Bill October 2020
1 staff comment	Discussion	Moved: Antiquarian Alpine Classic Home under Notable Label?? [Closed]	ZOS_Bill	0	1	ZOS_Bill October 2020
1 staff comment	Question	Help	Mithriil_	1	11	ZOS_Adrikoth October 2020
1 staff comment	Discussion	[PSA] To all those suffering constant disconnects [Closed]	Strangemind	4	3.2K	Psiion October 2020
3 staff comments	Discussion	Tickets 201002-002237 and 201001-006786	Tinolyn	5	31	ZOS_Adrikoth October 2020
1 staff comment	Question	Greymoor digital Upgrade	OlumoGarbag	2	71	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Stuck in Endless Dungeon Queue [Closed]	Talyndor	2	54	ZOS_ConnorG October 2020
1 staff comment	Discussion	Reward availability time	Alypius	2	31	ZOS_Bill October 2020
1 staff comment	Discussion	Survey received and ticket marked as solved before it was actually solved	Adremal	1	31	ZOS_Adrikoth October 2020
1 staff comment	Discussion	[Incident: 200924-006221] Please help!	Scion_of_Yggdrasil	1	31	ZOS_Adrikoth October 2020
1 staff comment	Discussion	While Porting	Jodynn	1	21	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Hard crashing with new pvp test	merevie	3	41	MinnesotaKid October 2020
1 staff comment	Discussion	Account Banned Again with millions in valuables. 201001-001017 [Closed]	TheFazu	5	191	ZOS_Mika October 2020
1 staff comment	Discussion	Moved: Question about Antiquities drops [Closed]	ZOS_Bill	0	1	ZOS_Bill October 2020