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Kicked out

greenautumn
greenautumn
Soul Shriven
For almost a week ive been getting kicked out of the servers every 5-15 minutes no lag issues or nothing are the servers kaput?
Edited by ZOS_Adrikoth on October 22, 2020 12:19PM
  • linuxlady
    linuxlady
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    Its your internet connection most likely. Reboot all your modems and routers and what not and try again. If that doesnt help then contact ZOS for help because something is wonky and they need to fix it.
  • essi2
    essi2
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    ^
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  • Sephyr
    Sephyr
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    Either that, or it could be addons.
  • Taleof2Cities
    Taleof2Cities
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    Sephyr wrote: »
    Either that, or it could be addons.

    ^This.^

    Make sure you’re not running any out-of-date add-ons, @greenautumn.
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Greetings @greenautumn

    Is there a specific error message that you are receiving or is the game fully crashing with something like a black screen?
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  • greenautumn
    greenautumn
    Soul Shriven
    I restarted both my router and i deleted my add-ons but im still getting disconnected to the main menu
    Edited by greenautumn on October 22, 2020 8:42PM
  • ZOS_Bill
    ZOS_Bill
    admin
    @greenautumn

    Thank you for the update. Since resetting the router has not helped, we recommend opening a ticket with customer support.
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