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Greymoor Physical CE and pre-order bonus

JStarX7
JStarX7
Soul Shriven
Have a ticket open - 200523-011583 - I haven't heard back from anyone since Tuesday. I see that not having access was due to an error that was corrected. Support asked for my CE code when it came in. Do we get our pre-order bonus once this is put in by support? Also, how does the included ESO+ month work if I have 2+ months left of ESO+ through STEAM. Does it just commence once my STEAM subscription lapses?
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