Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
3 staff comments	Discussion	Can I please be able to play the game I paid for? urgent	Snetchyy	5	112	ZOS_Adrikoth November 2020
1 staff comment	Discussion	Is there a way to disable those ridiculous language filters in-game???	cnyanes	4	46	cnyanes November 2020
1 staff comment	Discussion	Requesting Account Recovery Support	Minuvas	2	81	Minuvas November 2020
1 staff comment	Discussion	Xbox account help	XceLLenTT	2	61	ZOS_Bill November 2020
1 staff comment	Discussion	Combat Lag	Calico1483	1	451	ZOS_Bill November 2020
1 staff comment	Discussion	Friends List not displaying all friends	Tevalaur	2	33	ZOS_Bill November 2020
1 staff comment	Question	I was double charged for the 3000 crown pack plus the Hailcinder/Scroll of Mara bundle	Stormwitch2050	1	42	ZOS_Adrikoth November 2020
1 staff comment	Discussion	Ouroboros Crates to wrong server?	Aluna	3	152	etchedpixels November 2020
3 staff comments	Discussion	Soul trap non-functional and nobody can visit my Guildhall and Crafting Hall	stitchesofdooom	11	154	stitchesofdooom November 2020
2 staff comments	Discussion	[Solved] Markath King and Verandis disappear Oo [Closed]	Aznarb	3	57	ZOS_Bill November 2020
2 staff comments	Discussion	Markarth not free for members? [Closed]	jekyto	3	231	ZOS_Bill November 2020
2 staff comments	Discussion	Incorrect password, when it's correct [Closed]	Daarvernir	5	43	ZOS_Bill November 2020
1 staff comment	Discussion	Falling through the void in the Reach during last encounter	praelian	4	61	ZOS_Bill November 2020
1 staff comment	Discussion	SEVERAL Bugs Including on this web page	MoonlitPhoenix	7	81	SirAndy November 2020
1 staff comment	Discussion	Incident 201101-003071: Missing tickets for today, was told "You have enough already"	PizzaCat82	12	241	PizzaCat82 November 2020
1 staff comment	Discussion	Request ID: 201029-001055 - missing a ring when I logged on this afternoon	Sandmanninja	8	491	ZOS_Bill November 2020
1 staff comment	Discussion	Updating to Graymoor Digital Special Edition	radogamer	3	42	ZOS_Bill November 2020
2 staff comments	Discussion	Crafting stations	Sordidfairytale	5	61	ZOS_Bill November 2020
1 staff comment	Discussion	What is the reason for schadule maintenance on EU servers in NA times??? [Closed]	bahadirkelaveb17_ESO	1	41	ZOS_ConnorG November 2020
3 staff comments	Discussion	1 2Sexual harrasment--player is back [Closed]	Scarletblaze	41	1.4K	ZOS_Bill November 2020
	Discussion	Question About Upgrading from 180 day Subscription to 365 Days	radogamer	4	41	radogamer November 2020
1 staff comment	Discussion	Login issue - Incorrect passwd an internal error [Closed]	davidtk	7	72	ZOS_Bill October 2020
1 staff comment	Discussion	Load screen, load screen, load scream.	SonOfSoma	1	121	ZOS_Adrikoth October 2020
1 staff comment	Discussion	Website/Forum problem: website scrolls up and I can't fill in forms/write something (chrome browser) [Closed]	fiftypercentgrey	2	33	ZOS_ConnorG October 2020
1 staff comment	Discussion	Not able to currently queue	DMuehlhausen	4	51	DMuehlhausen October 2020
1 staff comment	Discussion	Whoa a LOT of threads got locked today ..... [Closed]	DeathStalker_X	1	61	ZOS_Bill October 2020
	Discussion	My experience with the support "queue" (The Queue is a Lie)	hrafnsbur	0	33	hrafnsbur October 2020
2 staff comments	Discussion	social ban [zero customer support]	Tertullian	4	101	Tertullian October 2020
1 staff comment	Discussion	Ticket #201028-003159 - Posting on behalf of SO because she can't access forums	ThisOnePosts	1	42	ZOS_Adrikoth October 2020
2 staff comments	Discussion	My e-mail got hacked and set for deletion, I need ESO staff to change my e-mail [Closed]	Deyirn	6	101	ZOS_Bill October 2020