Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
2 staff comments	Discussion	Using race change token did not refund nor reapply racial skill points into new racial skills	zeeqy	4	162	ZOS_Bill December 2020
1 staff comment	Discussion	Zenimax has really pathetic way of treating paying customers.	bibbels	11	244	ZOS_Chiroptera December 2020
1 staff comment	Discussion	REALLY? Have to redo ALL Keybinds individually for each character? [Closed]	Arato	26	1K	ZOS_Ragnar December 2020
	Discussion	Event tickets: I goofed !	Ashnarug	10	421	Ashnarug December 2020
1 staff comment	Discussion	Moved: "Elemental Status Effect 50%"?. [Closed]	ZOS_Bill	0	1	ZOS_Bill December 2020
1 staff comment	Discussion	Locked out of accounts, no reason supplied. [Closed]	Ghostbane	3	201	ZOS_ConnorG December 2020
1 staff comment	Discussion	Gifting is still locked	markmark	2	161	markmark December 2020
1 staff comment	Discussion	No Access Code	mmstokieb16_ESO	1	41	ZOS_Adrikoth December 2020
2 staff comments	Discussion	This is just poor customer service	AmendmentI	21	521	ZOS_Bill December 2020
1 staff comment	Discussion	Elderscrollsonline.com tries to install a new browser and set it as default? Edit: Issue solved [Closed]	itscompton	11	321	ZOS_Bill December 2020
2 staff comments	Discussion	Ignored players not showing up in the ignored list (Resolved) [Closed]	Vizirith	5	74	ZOS_Bill December 2020
2 staff comments	Discussion	My mail no auto return or gold come from cod request	PandaPalace	3	41	ZOS_Adrikoth December 2020
1 staff comment	Discussion	Need to update my account email and getting an error message when I try to use account recovery	OrdoHermetica	2	53	UrbanMonk December 2020
2 staff comments	Discussion	Is it normal for the team to "solve" your tickets in support without actually replying to them?	Eniredir	7	103	Eniredir December 2020
1 staff comment	Discussion	Moved: Cannot Complete Blackheart Haven Quest [Closed]	ZOS_Bill	0	1	ZOS_Bill December 2020
	Discussion	Cannot sign into my account on the website	The_Dread_Father	3	51	The_Dread_Father December 2020
	Question	Can we protect guild members from players false reporting them?	Tynos22	6	92	Tynos22 December 2020
1 staff comment	Discussion	BUG: Werewolf Skill Line Ultimate Broken	Skoomah	9	1.1K	Al_Dhib December 2020
2 staff comments	Discussion	'Gifting will be unlocked on your account in 30 days' permanently has 30 days left. [Closed]	ApoAlaia	4	1.6K	ZOS_Bill December 2020
1 staff comment	Discussion	What is going on with the customer service? [Closed]	konstan	5	101	ZOS_ConnorG December 2020
1 staff comment	Discussion	Not getting the access code [Closed]	konstan	1	41	ZOS_Volpe December 2020
2 staff comments	Discussion	Free trial ended but page still says "PLAY FREE DECEMBER 3 - 9"? [Closed]	christianb16_ESO96	4	122	ZOS_Bill December 2020
2 staff comments	Discussion	When linking steam with ESO account, which account's characters/crowns/data is saved? [Closed]	mememe892ub17_ESO	4	216	ZOS_Bill December 2020
2 staff comments	Discussion	Account Recovery: How to do it if you forgot security question answer	Garrick	4	203	ZOS_Bill December 2020
1 staff comment	Discussion	Slow upgrade through Steam	duncan1745b14_ESO	2	61	ZOS_Bill December 2020
1 staff comment	Discussion	So are we just ignoring.... [Closed]	vepha	2	131	Psiion December 2020
2 staff comments	Discussion	Toon stuck in house - getting no help - HELP PLS	TheWoanderer	13	181	fakingfocused December 2020
1 staff comment	Question	What do i do when i keep crashing trying to log into main character.	starrguy10	7	171	ZOS_Bill December 2020
2 staff comments	Discussion	Stadia Account Changing?	WolvedOut	9	725	ZOS_Bill December 2020
2 staff comments	Discussion	Low Game Performance on High End PC [Closed]	DeadCode	5	2.4K	ZOS_Volpe December 2020