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Is eso account down?

Starlight_Whisper
Starlight_Whisper
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Try to recover password but getting error 500
Edited by ZOS_Bill on January 17, 2021 6:47PM

Best Answers

  • Starlight_Whisper
    Starlight_Whisper
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    Logged into account 3 successfully but forgot password to account 2 😔
  • Starlight_Whisper
    Starlight_Whisper
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    Mobile works but not pc version
  • LalMirchi
    LalMirchi
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    Yes, you're right, just tried and got Error 500, sorry for jumping the gun.
  • LalMirchi
    LalMirchi
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    https://account.elderscrollsonline.com/ is now working on Mac Safari
  • Tandor
    Tandor
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    It's working currently on my PC desktop with Chrome.
  • Sylvermynx
    Sylvermynx
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    Working just now on PC, with Pale Moon (Firefox fork) browser.
  • Raine
    Raine
    Cant access since yesterday on my PC (Chrome). It gives me the Error 500 page.
  • anam-caraeb17_ESO
    Yeah 2 full days and not a word form ZOS....Typical
  • Tandor
    Tandor
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    Yeah 2 full days and not a word form ZOS....Typical

    Yet it's working for other people, including with Chrome which @Raine was having trouble with yesterday. I checked the link again just now and it's fine for me on PC with Chrome and Edge, connecting from the UK. I suggest if it's still not working for you then you put in a ticket after trying any other options like clearing the cache, checking the status on your ISP technical forum etc. Where are you connecting from?
  • Starlight_Whisper
    Starlight_Whisper
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    I had to delete cookies and I believe it worked right again for chrome browser on pc.

    I had to ...well wanted to change name yesterday and noticed that I got stick on error page from before just clicking normal account. The above resolved that.
  • anam-caraeb17_ESO
    I am UK with Firefox, have done all that people have suggested so its ticket time, thx for response tho
  • Starlight_Whisper
    Starlight_Whisper
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    I am UK with Firefox, have done all that people have suggested so its ticket time, thx for response tho

    Good luck comrade
  • Raideen
    Raideen
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    Mine is working.
  • ZOS_Bill
    ZOS_Bill
    admin
    There has been troubleshooting posted in the thread below for anyone still having issues with the account website.

    Accessing Account Website
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Innocente
    Innocente
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    Yeah. I cannot buy Crowns. I cannot renew my subscription.

    Don't ask me to go switching browsers or deleting caches.

    As far as I am concerned, it is up to Zenimax to fix this problem.

    Until they do, I am not capable of spending any money with them!
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