Is eso account down?

Starlight_Whisper

Try to recover password but getting error 500

LalMirchi

Have you tried emptying the browsers cache? Or maybe another browser?

LalMirchi

I just checked at https://www.isitdownrightnow.com/accounts.elderscrollsonline.com.html

The accounts page is down on PC & Mac @ZOS_Adrikoth

LalMirchi

Lack of coffee, I had put an extra *s* in the URL

The https://account.elderscrollsonline.com/ is up according to site checkers but when I go there in a browser (PC & Mac) i get

Error 500
We're sorry, the page you're looking for cannot be found.
Die angeforderte Seite konnte leider nicht gefunden werden.
Désolé, la page que vous cherchez est introuvable.

Starlight_Whisper

Logged into account 3 successfully but forgot password to account 2 😔

Starlight_Whisper

Mobile works but not pc version

LalMirchi

Yes, you're right, just tried and got Error 500, sorry for jumping the gun.

LalMirchi

https://account.elderscrollsonline.com/ is now working on Mac Safari

Tandor

It's working currently on my PC desktop with Chrome.

Sylvermynx

Working just now on PC, with Pale Moon (Firefox fork) browser.

Raine

Cant access since yesterday on my PC (Chrome). It gives me the Error 500 page.

anam-caraeb17_ESO

Yeah 2 full days and not a word form ZOS....Typical

Tandor

anam-caraeb17_ESO wrote: »

Yeah 2 full days and not a word form ZOS....Typical

Yet it's working for other people, including with Chrome which @Raine was having trouble with yesterday. I checked the link again just now and it's fine for me on PC with Chrome and Edge, connecting from the UK. I suggest if it's still not working for you then you put in a ticket after trying any other options like clearing the cache, checking the status on your ISP technical forum etc. Where are you connecting from?

Starlight_Whisper

I had to delete cookies and I believe it worked right again for chrome browser on pc.

I had to ...well wanted to change name yesterday and noticed that I got stick on error page from before just clicking normal account. The above resolved that.

anam-caraeb17_ESO

I am UK with Firefox, have done all that people have suggested so its ticket time, thx for response tho

Starlight_Whisper

anam-caraeb17_ESO wrote: »

I am UK with Firefox, have done all that people have suggested so its ticket time, thx for response tho

Good luck comrade

Raideen

Mine is working.

ZOS_Bill

There has been troubleshooting posted in the thread below for anyone still having issues with the account website.

Accessing Account Website

Innocente

Yeah. I cannot buy Crowns. I cannot renew my subscription.

Don't ask me to go switching browsers or deleting caches.

As far as I am concerned, it is up to Zenimax to fix this problem.

Until they do, I am not capable of spending any money with them!