30 Days Til I Can Gift From The Crown Store

poodlemasterb16_ESO · December 2020

This has been like this since I started playing again. I bought a sub and a Crown Crate but its stuck on "30 Days Til I Can Gift" no matter what I do. I have submitted 2 tickets now with no response. I bought the sub on Dec 8, but no change

Is this the new normal or what? I brought a friend into the game, more money for ZOS, and its his birthday today. I would like to give him a house but I can't. WTF Zenimax?

idk · December 2020

From what I read here it has not been 30 days yet. January 7 should be the date you can start gifting.

And this is a thing that has apparently been around for a while.

https://help.elderscrollsonline.com/app/answers/detail/a_id/43105/kw/30 days gifting

poodlemasterb16_ESO · December 2020

idk wrote: »

From what I read here it has not been 30 days yet. January 7 should be the date you can start gifting.

And this is a thing that has apparently been around for a while.

https://help.elderscrollsonline.com/app/answers/detail/a_id/43105/kw/30 days gifting

Yes. That's 8 days from now, yet it tells me I have 30 days to go, every day.

idk · December 2020

I have no idea how that notice works. I do not know if it counts down or keeps the same message until the cool-off period ends as I have been with ESO+ since the day the game launched.

@ZOS_BillE may be able to shed some light on the matter.

poodlemasterb16_ESO · December 2020

I was in the beta. This crap is hard to take.

poodlemasterb16_ESO · January 2021

Bump

ZOS_Adrikoth · January 2021

Greetings @poodlemasterb16_ESO

If you have not already, please be sure to submit a ticket with using the link at the top of this article.

If you already have submitted, please provide your ticket number and we would be happy to check into its status for you!

udaba · January 2021

@Alcitito Has the same problem . Every day it says in 30 days.

idk · January 2021

poodlemasterb16_ESO wrote: »

Bump

Being in Beta is not the same as having ESO+. Even subscribing for several months when the game launched, but not since then is not having ESO+. ESO+ did not start until the Tamriel Unlimited update when Zos switched to the dual business model of B2P/subscribe.

Submit a ticket and post the ticket number here as Adrikoth has suggested. Good luck.

poodlemasterb16_ESO · January 2021

I have submitted 3 tickets now. They do not ever get back, so ....

poodlemasterb16_ESO · January 2021

The first Ticket number was 201214-004217. Then 201229-007735 and finally 210102-005591.

I have had support for F76 and it was very good. Why this, maddening problem, its in my face every time I log in, is ignored, I don't know.

jaws343 · January 2021

poodlemasterb16_ESO wrote: »

I have submitted 3 tickets now. They do not ever get back, so ....

The alternative is to wait until the 30 day mark from purchase has passed and if you are unable to gift at that time then there is a problem. Until then, there is zero problem except a display issue since you wouldn't be able to gift anyways until the 30 days is up. A little patience goes a long way.

ZOS_Bill · January 2021

@poodlemasterb16_ESO

Please check your forum PM's for an update on your ticket.

poodlemasterb16_ESO · January 2021

Thank you. They fixed that. They somehow lost my tickets.

ZOS_Bill · January 2021

We appreciate the update on the situation. With the issue now fixed, we are going to close out this discussion from future comments.