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Seeking Ticket Update

Krevad
Krevad
✭✭
Hello,
My account has been muted since 15th December Ticket #201216-006035 and it has been 40 days since I had stopped making updates to the ticket since 27th December as advised below but still have not received a response.
https://forums.elderscrollsonline.com/en/discussion/557213

Please advise,
Thank you for your time.
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