Account and ESO+ help

Sachsen71

I have two questions about my account.

1. I paid for a year of ESO+ last year and it doesn’t run out until July. I want more crowns so I was thinking about paying for another year of ESO+ right now and get the crowns that go with it. I just don’t want to lose the credit I’ve already paid for through July. If I buy another year now, will it stack on top of my current subscription and wouldn’t run out until July 2022, or would the timer start over and I would only get until February 2022?

2. Even though I have an active ESO+ account, when I go to my account page on this website, under Subscriptions, it says, “You don’t have a membership for The Elder Scrolls Online yet.” How can I see my account / ESO+ details on my ESO account page?

ZOS_Bill

@Sachsen71

Purchasing additional ESO Plus time on your account would be added after the previous time you bought has run out. As for your ESO Plus details being missing from your account, we recommend opening a ticket with customer support so they can look into this.

Sachsen71

ZOS_BillE wrote: »

@Sachsen71

Purchasing additional ESO Plus time on your account would be added after the previous time you bought has run out. As for your ESO Plus details being missing from your account, we recommend opening a ticket with customer support so they can look into this.

Thank you. So if I buy additional ESO Plus time now, would I get the additional crowns now, or would I get them when the previous time runs out?

ZOS_Bill

@Sachsen71

If you were to purchase additional ESO Plus time, you would get crowns for the amount of time you purchased.