Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Urgent help needed Re: Account - Switching from PS4 to PC	Stephanie_ABT	5	114	ZOS_Bill January 2021
1 staff comment	Discussion	Gold edition problem.	Misty	1	31	ZOS_Bill January 2021
3 staff comments	Discussion	Bought Blackwood CE Upgrade Through Steam and not received a mount	eric_m	5	191	ZOS_Bill January 2021
2 staff comments	Discussion	Does support still work? [Closed]	Misty	5	81	ZOS_Bill January 2021
1 staff comment	Discussion	ESO Blackwood	sjaeger172004rwb17_ESO	2	131	sjaeger172004rwb17_ESO January 2021
	Discussion	Bought Blackwood Collector's Edition - when do I get previous CE content	AstroCat	5	2.5K	AstroCat January 2021
2 staff comments	Discussion	Not receiving Access Code [Closed]	Zalaan	4	271	ZOS_Bill January 2021
1 staff comment	Discussion	Billing Problem: Charged Twice for Blackwood	Nivinfarr	1	41	ZOS_Adrikoth January 2021
2 staff comments	Discussion	Not getting the "access code"... Anyone else?	konstan	15	412	ZOS_Adrikoth January 2021
1 staff comment	Discussion	Twitch drop error	Avalbane	10	483	Threemoons January 2021
2 staff comments	Discussion	Country change	fxeconomisteb17_ESO	3	41	ZOS_Adrikoth January 2021
2 staff comments	Discussion	Secret Question Forgotten [Closed]	Nikethemight	9	102	ZOS_Bill January 2021
1 staff comment	Discussion	Nord Hero Armor [Closed]	Shellback	1	113	ZOS_Volpe January 2021
3 staff comments	Discussion	Login button of Support page not clickable [Closed]	bgarr7995	11	647	ZOS_Bill January 2021
1 staff comment	Discussion	Not getting Twitch drops	Monroe585	5	284	Threemoons January 2021
1 staff comment	Discussion	I don't have ESO on Steam. Can I buy the Steam Blackwood Upgrade and link it to my Greymoor ESO acnt	Kharnamantic	2	431	Kharnamantic January 2021
1 staff comment	Question	How do I change the platform of my pre-purchase game? [Closed]	Collectivezen	1	21	ZOS_Volpe January 2021
	Discussion	Did not received pet for twich stream, nor crates (blackwood reveal)	Mr_Arce88	3	71	EmperorShinigami January 2021
2 staff comments	Discussion	Paid for 1 year membership. Not visible on account, despite being charged. [Closed]	Hip_Uncle_Z	5	101	ZOS_Bill January 2021
2 staff comments	Discussion	Why is it so hard to reset my password?	PizzaCat82	8	72	ZOS_Bill January 2021
1 staff comment	Discussion	Um so I bought the pre order but...	INHUMANENATION	8	342	Nord_Raseri January 2021
1 staff comment	Discussion	Unable to claim Drops	Jeirno	9	401	ZOS_Bill January 2021
2 staff comments	Discussion	Seeking Ticket Update [Closed]	GedeonZeon	6	111	ZOS_Bill January 2021
1 staff comment	Discussion	Moved: ESO ‘An Unexpected Internal Error Has Occurred’ [Closed]	ZOS_ConnorG	0	1	ZOS_ConnorG January 2021
1 staff comment	Discussion	ESO ‘An Unexpected Internal Error Has Occurred’	Metalfyre	20	2.8K	ZOS_Adrikoth January 2021
1 staff comment	Discussion	Error 307 Booted from server.................	MikeSkyrim333	8	121	newtinmpls January 2021
1 staff comment	Discussion	Thieves Guild - A Flawless Plan	aearon2	3	302	aearon2 January 2021
1 staff comment	Discussion	Getting a constant kick from the server	madman65	4	91	VastoPenguin January 2021
1 staff comment	Discussion	Moved: Did not get Stone Hulk bust after finishing Vet Stone Garden [Closed]	ZOS_Bill	0	1	ZOS_Bill January 2021
2 staff comments	Discussion	Accessing Account Website	ganzaeso	19	441	DeathStalker January 2021