We are currently investigating issues some players are having when purchasing from the ESO Store. We will update as new information becomes available.

General Help

Archives for July 2020

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Unable to leave dungeon finder que	Nytlysynz	1	21	ZOS_BillE August 2
2 staff comments	Discussion	Refund Request Ticket Still Waiting On Agent [Closed]	Berchelous	5	81	ZOS_BillE July 31
1 staff comment	Discussion	Can't login, telling me "Login Error" [Closed]	Luci0	2	41	ZOS_RachelM July 29
1 staff comment	Discussion	Is this a glitch or a bot??	Starfyrez	1	52	ZOS_BillE July 28
1 staff comment	Discussion	As a Guild Master, how do I handle this	Anony_Mouse	11	291	DarcyMardin July 27
2 staff comments	Discussion	Unable to login	sh1reku	10	282	ZOS_BillE July 30
1 staff comment	Discussion	Login Problem On Website - Unable To Login	Sumoku	4	52	Taleof2Cities July 26
1 staff comment	Discussion	Unable to log-in on the website [Closed]	Sumoku	1	22	ZOS_BillE July 26
5 staff comments	Discussion	Suspended or Banned for no reason?? PLEASE HELP! [Closed]	I_am_a_Nord	18	615	ZOS_BillE August 10
1 staff comment	Discussion	Support Team Doesn't Help With Tickets	Midshieldgard	1	21	ZOS_Chiroptera July 26
2 staff comments	Question	Moving ESO to a different Steam account?	Vita	5	119	ZOS_Adrikoth October 13
2 staff comments	Discussion	Expired Gifts.	HalDeimos	3	81	ZOS_BillE August 10
1 staff comment	Discussion	Ticket status update	NebelLei	2	41	NebelLei July 25
2 staff comments	Discussion	Support ticket for account recovery	Dasine	5	81	ZOS_BillE August 10
2 staff comments	Discussion	Not receiving Access Code email [Closed]	Maudso	3	41	ZOS_BillE July 27
1 staff comment	Discussion	Login wrong password error w/ correct password	CombatPrayer	1	11	ZOS_Adrikoth July 24
1 staff comment	Question	Submitting a ticket (How long until reply/generic messages)	Youyouz06	3	42	Youyouz06 July 24
1 staff comment	Discussion	Moved: How can we help?	ZOS_BillE	0	1	ZOS_BillE July 23
1 staff comment	Discussion	I hope you guys got the sexual harassment ticket i opened	Scarletblaze	22	452	Scarletblaze July 25
1 staff comment	Discussion	ESO Support Login bug	oregonrob	2	41	ZOS_BillE July 26
1 staff comment	Discussion	your access to the site has been temporarily restricted. Who had that?	Trampler	2	141	Reverb July 26
1 staff comment	Discussion	What's the advantages of link gamertag/psn id on ESO account	gospel	5	41	Taleof2Cities July 24
1 staff comment	Discussion	Haven't been able to login to my main character for over a week	_DeathPK	6	181	ZOS_BillE July 26
2 staff comments	Discussion	Friend got Banned without a Reason [Closed]	Spilly	4	111	ZOS_BillE July 23
1 staff comment	Discussion	Ticket status and Help login problems	Kaerithia	2	41	ZOS_Adrikoth July 22
1 staff comment	Discussion	Unable to login due to Error 318 - dropped from server for spamming - I don't even use chat	davidxbo	3	21	ZOS_BillE July 21
1 staff comment	Discussion	Account recovery submitted, didn't get a ticket #number	seventyfive	1	41	ZOS_BillE July 20
2 staff comments	Discussion	Have access to steam teso, but not to zenimax account site, what to do?	Env_t	8	51	Thoragaal July 21
1 staff comment	Discussion	Cant redeem purchases on Xbox	Will16	1	13	ZOS_BillE July 20
2 staff comments	Discussion	Trying to reclaim account info [Closed]	kainen_ESO	5	52	ZOS_BillE July 20

General Help

Discussion List