Update 49 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of January 19:
• PC/Mac: No maintenance – January 19
• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)
• PC/Mac: No maintenance – January 19
• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)
Ticket status update
NebelLei
✭
Hi, can I please get the update on ticket status #200714-005309
We've submittes it 11 days ago, and still got no response. I understand you are owerwhelmed with tasks & working remotely due to COVID-19, but we waiting for any information about our problem every day, and got nothing. She's still getting emails from elder scrolls online and each time i'm hoping it's a ticket update, but all we get is newsletters about summerset event or free pet she can't claim. Since my wife's account @mysteryof is also banned on website, she can't even manage the ESO newsletter options. T____T
Appreciate the support, or any update on this qustion.
We've submittes it 11 days ago, and still got no response. I understand you are owerwhelmed with tasks & working remotely due to COVID-19, but we waiting for any information about our problem every day, and got nothing. She's still getting emails from elder scrolls online and each time i'm hoping it's a ticket update, but all we get is newsletters about summerset event or free pet she can't claim. Since my wife's account @mysteryof is also banned on website, she can't even manage the ESO newsletter options. T____T
Appreciate the support, or any update on this qustion.
0
-
ZOS_AdrikothadminGreetings @NebelLei
We can confirm that this ticket is in the right place and that a support agent will reach out to you as soon as possible.
As you mentioned, we are currently experiencing high contact volumes due to the impact of COVID-19 and you may experience increased waiting times when contacting Customer Support.
We appreciate your patience as we work to process this ticket.The Elder Scrolls Online - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site1